Renewals Specialist

Job Summary

A company is looking for a Renewals Specialist to manage renewal contracts and ensure customer satisfaction.

Key Responsibilities

• Develop partnerships with customers and partners to drive product adoption and retention
• Coordinate renewal activities from opportunity identification to closure
• Analyze data to identify growth opportunities and risks, and monitor key performance metrics

Required Qualifications

• 2+ years of experience in pre-sales, account management, or customer success roles
• Experience with SaaS solutions or enterprise software companies
• Strong consulting and project management skills
• Highly data-driven and process-oriented
• BS/BA degree or relevant experience preferred