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Job details

Senior Support Analyst

Job Summary

A company is looking for a Sr Support Analyst (IBMi Power Systems Management).

Key Responsibilities:
  • Provide remote technical support for complex issues related to the Halcyon solution
  • Collaborate with sales teams to conduct discovery meetings and deliver product demonstrations
  • Manage software implementation and training projects, ensuring successful adoption of solutions
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
  • 4+ years of experience in technical support or system analysis with a focus on software troubleshooting
  • Strong understanding of system configurations and troubleshooting methodologies
  • 2+ years of experience with Fortra's Halcyon suite and IBM i platform
  • Experience with CL programming, security, Save/Restore, BRMS, and DB2 SQL

Average salary estimate

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$0K
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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 31, 2025

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