Sr Payroll Associate – PH

About the Role & Team

Making magic for our Cast Members is what we are all about! Our team is dedicated to ensuring Cast are paid timely and accurately – because when their experience is seamless, they can focus on creating unforgettable moments for our Guests. We thrive on collaboration, attention to detail, and a shared commitment to excellence. If you’re passionate about delivering exceptional service behind the scenes and want to be part of a team where your work truly matters, this role might be your perfect fit!

The Adjustments Team is responsible for processing all payroll adjustments related to time interface files, BDC sessions, locked and simulation items, off-cycle payments, car allowances, processing uploads, running payroll simulations and partnering with various business units on pay issues.

What You Will Do
• Process payroll adjustments and resolve complex pay issues
• Run simulations, clear locked reports and work with business partners to resolve issues
• Manage OT recalcs, GUSR, APRO, and Guild files
• Process SAP UP batches, BDC errors, and save payments
• Track metrics for Adjustments processes
• Attend monthly calls with Labor & Time Teams and present metrics
• Assist with banking, garnishments, quotas, deductions, separations, and in other areas when needed
• Special projects as needed

Required Qualifications & Skills
• Minimum 1-year Payroll experience
• Understanding of off-cycle processing, payroll adjustments, and various payroll deductions
• Ability to research and resolve pay issues
• PC knowledge – Microsoft Outlook, Excel, PowerPoint, and Word
• Strong understanding of payroll rules
• Strong understanding of paid time off practices and separation rules
• Demonstrated strong customer service skills
• Ability to handle high-volume work in a deadline driven environment and prioritize work
• Ability to follow verbal instructions and take accurate, fast notes
• Simultaneously handle multiple tasks with accuracy
• Detail oriented with the ability to maintain professionalism under pressure
• Effective communicator, both verbal and written
• Positive attitude and the ability to be proactive, resourceful and flexible

Preferred Qualifications
• Work experience with large employer with more than 20,000 employees
• Shared Services environment
• Alteryx experience
• SAP experience
• CPP Certification

Education
• B.A or B.S degree in Business, HR, Finance, or Accounting