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Manager of Crypto Operations, Risk

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

As Robinhood Crypto continues to grow, the Crypto Operations team is seeking a skilled Risk Manager to build and improve the risk management program!

In this role, you will be responsible for and refine Robinhood Crypto’s existing risk management programs, including Business Continuity Planning, Process Risk & Control Management, Issue Management, and Risk and Control Self-Assessments (RCSAs). You will also lead the development and implementation of new risk initiatives, such as Key Risk Indicators (KRIs), Enterprise Risk Assessments, Product Risk Assessments, and Disaster Recovery Planning. This role will coordinate risk activities across the U.S. and EU, ensuring consistent reporting and alignment with global enterprise standards.

This is a unique opportunity to shape the future of risk management for one of the most dynamic teams in the crypto space!

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What You’ll Do Day-to-day:

  • Implement and manage the risk management processes for Robinhood Crypto, ensuring readiness to scale for growth while maintaining compliance with applicable laws and regulations.
  • Create and oversee Risk Appetite Statements and Key Risk Indicators (KRIs), defining thresholds and establishing clear reporting mechanisms for key risks.
  • Coordinate Risk & Control Self-Assessments (RCSAs), Product Risk Assessments, and Enterprise Risk Assessments to identify and address key risk areas.
  • Coordinate Risk & Operating Committee agendas, driving discussions on critical topics and focus areas across risk types.
  • Work closely with Robinhood’s broader risk teams to develop, implement, and enhance risk management standards and methodologies, including Enterprise Risk Management and Security practices.
  • Own, execute, and scale the Enterprise Resilience program for Robinhood Crypto, including annual Business Impact Analyses (BIAs), Business Continuity Planning (BCP), and Disaster Recovery Planning (DRP).

About You

  • Bachelor’s degree or equivalent experience
  • 5+ years in risk management, internal audit, or risk and controls, ideally within the cryptocurrency or fintech industry.
  • Hands-on experience with programs such as Key Risk Indicators (KRIs), risk assessments, control testing, and business continuity planning.
  • Experience working with cryptocurrency products and blockchain technology, with a strong understanding of associated risks and infrastructure.
  • Ability to manage people and collaborate with diverse, cross-functional team members.
  • Strong detail orientation combined with a long-term, proactive approach to identifying and mitigating risks.
  • In-depth knowledge of laws and regulations relevant to risk management in the cryptocurrency industry.
  • Exceptional organizational skills, with the ability to work independently and coordinate effectively across functional groups and time zones.

What we offer

  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$132,000$155,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$116,000$136,000 USD
Zone 3 (Lake Mary, FL)
$103,000$121,000 USD

Click here to learn more about available Benefits, which vary by region and Robinhood entity.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.

Average salary estimate

$129000 / YEARLY (est.)
min
max
$103000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager of Crypto Operations, Risk, Robinhood

Are you ready to take on an exciting challenge in the world of cryptocurrency? As the Manager of Crypto Operations, Risk at Robinhood, you'll play a pivotal role in shaping the future of risk management within our groundbreaking fintech company. Here at Robinhood, our mission is to democratize finance and create greater access to financial markets for everyone. In this role, based in locations like Menlo Park, CA, New York, NY, or Denver, CO, you will be at the forefront of building and refining our risk management programs. This means you will oversee essential processes such as Business Continuity Planning and Risk Control Management, while also leading the charge on new initiatives like Key Risk Indicators and Product Risk Assessments. You’ll collaborate across the U.S. and EU, ensuring that our risk management strategies align with global standards. If you have a strong background in risk management, especially within the crypto space, and excellent leadership skills, we want you on our team! By joining Robinhood, you will not only contribute to our ambitious goals but also benefit from a range of perks, such as comprehensive health insurance and a vibrant office environment. So, if you're ready to make a meaningful impact while being part of a mission-driven company, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Manager of Crypto Operations, Risk Role at Robinhood
What are the responsibilities of a Manager of Crypto Operations, Risk at Robinhood?

As the Manager of Crypto Operations, Risk at Robinhood, your core responsibilities will include refining the existing risk management programs, implementing new risk initiatives, and ensuring compliance with laws and regulations. You'll work on Business Continuity Planning, Risk and Control Self-Assessments, and coordinate critical committees, ensuring alignment with global standards.

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What qualifications are needed for the Manager of Crypto Operations, Risk position at Robinhood?

Candidates should possess a Bachelor’s degree and have at least 5 years of experience in risk management or controls, preferably in the cryptocurrency or fintech sectors. Hands-on experience with risk assessments, key risk indicators, and a solid understanding of cryptographic products and associated risks are crucial for this role.

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How does the Manager of Crypto Operations, Risk contribute to Robinhood's mission?

In this role, you will directly support Robinhood's mission to democratize finance by building robust risk management systems that foster innovation while keeping our users’ financial safety at the forefront. Your work will influence how we operate and communicate risks, ensuring a safe trading environment for our users.

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What is the office culture like for a Manager of Crypto Operations, Risk at Robinhood?

The office culture at Robinhood is vibrant and inclusive. You'll be part of a collaborative team that's driven by the mission to change financial markets for the better. Expect a lively work environment complete with catered meals and a focus on employee wellness, which encourages open dialogue and diverse perspectives.

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What are the benefits offered to a Manager of Crypto Operations, Risk at Robinhood?

Robinhood offers a comprehensive benefits package, including 100% paid health insurance for employees, wellness spending accounts, generous paid time off, mental health support, and a robust equity plan. These benefits underscore our commitment to our employees' well-being and growth.

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Common Interview Questions for Manager of Crypto Operations, Risk
Can you describe your experience with Key Risk Indicators in your previous roles?

When discussing your experience with Key Risk Indicators (KRIs), focus on specific examples from past positions. Explain how you developed, implemented, and monitored KRIs to ensure compliance and effectively measure risk, discussing any challenges you faced and how you overcame them.

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How would you approach developing a Business Continuity Plan?

In your response, detail your steps in developing a Business Continuity Plan, emphasizing the importance of risk assessments and stakeholder involvement. Highlight your ability to create a plan that not only identifies potential risks but also implements strategies for recovery and continuity.

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What strategies would you use to foster collaboration across cross-functional teams?

To effectively foster collaboration, discuss how you prioritize communication, set up regular check-ins, and leverage collaborative tools. You can share examples of how you’ve previously brought diverse teams together to address risk management challenges.

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How do you stay current with regulations affecting cryptocurrency risk management?

Explain how your commitment to continuous learning helps you stay informed about regulatory changes. Mention your subscription to relevant publications, participation in industry conferences, and engagement with professional networks focused on cryptocurrency regulations.

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Can you give an example of a time when you identified and mitigated a significant risk?

In answering this question, provide a specific example of a risk you discovered, the method you used to assess its impact, and the strategies you implemented to mitigate it. Discuss the outcome and what you learned from that experience.

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What role does data analysis play in your risk management process?

Discuss the importance of data analysis in identifying trends, assessing risk impact, and making informed decisions. Share any tools you’ve utilized for data analysis and how insights drawn from data have influenced your risk management strategies.

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How do you balance compliance with innovation in a fast-paced crypto environment?

Talk about the importance of maintaining compliance while also being adaptable to rapid changes in the crypto space. Provide strategies you've employed to ensure that compliance measures don't stifle innovation and how you advocate for processes that allow for both.

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Describe your experience with creating Risk Appetite Statements.

When answering this, specify your approach to developing Risk Appetite Statements. Discuss how you assess organizational goals, define risk thresholds, and communicate these statements across the company to ensure a clear understanding of acceptable risks.

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What do you consider the most significant risks in the cryptocurrency industry today?

In this response, identify current risks facing the crypto landscape such as regulatory changes, cybersecurity threats, and market volatility. Explain how your understanding of these risks prepares you to manage them effectively within your role at Robinhood.

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How do you prioritize risks in your evaluation process?

Explain your criteria for prioritizing risks, such as likelihood and impact. Provide an example of how you’ve evaluated risks in the past and made decisions based on that analysis to communicate effectively with stakeholders.

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Robinhood is a leading financial services company headquartered in Menlo Park, California. The company was founded in 2013 and currently has 23.9 million funded customers, 13.7 million monthly active users, and $130 billion in assets under custody.

269 jobs
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VIEW MATCH
BADGES
Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$103,000/yr - $155,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 28, 2025

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