Human Resources Coordinator & General Affair (EM6901)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

 As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

We are seeking a Human Resources Coordinator & General Affairs Professional to support our People team and enhance HR practices. This role will contribute to building an employee-oriented, high-performance culture focused on empowerment, quality, and productivity. Responsibilities include HR operations, employee engagement, training support, and general administrative tasks to ensure smooth workplace operations. The ideal candidate is detail-oriented, organized, and passionate about fostering a positive work environment.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

 Responsibilities:

1. Human Resources (HR) General

• Foster an employee-oriented company culture focused on quality, continuous improvement, and high performance.
• Assist HR staff in implementing company-wide programs that align with strategic goals.
• Maintain employee records and HR filing systems to ensure compliance and organization.
• Perform additional HR-related tasks as assigned by the Head of HR.

2. Training & Development

• Design and implement training programs for employees at all levels, including onboarding orientation.
• Develop leadership training initiatives to nurture future leaders.
• Promote a culture of continuous learning and professional development.
• Ensure training programs comply with company policies and legal requirements.
• Maintain records of employee training and certifications for compliance and tracking.

3. Employee Engagement

• Develop and implement Employee Engagement Programs to enhance motivation and retention.
• Organize team-building activities, events, and initiatives to strengthen workplace culture.
• Monitor and enhance the employee experience through surveys, feedback, and action plans.
• Conduct employee satisfaction surveys (SCI reports), analyze trends, and propose actionable improvements.
• Manage employee communication platforms to improve transparency and involvement.

4. General Affairs (GA)

• Oversee office operations and maintenance across all locations (with support from local GA teams).
• Manage company assets and inventory to ensure proper utilization and tracking.
• Provide administrative support to various departments and employees as needed.

•  Bachelor’s degree in Human Resources, Business Administration, or related field.

• 5+ years of HR experience, preferably in logistics, transportation, or warehousing.
• Strong knowledge of labor laws and HR compliance.
• Excellent communication, conflict resolution, and leadership skills.
• Proficiency in HR software and data reporting tools.
• Excellent computer skills, including a high proficiency in Microsoft Excel, Word and PowerPoint
• Effective oral and written communication
• Ability to maintain confidentiality and exercise extreme discretion
• General knowledge of various HR practices and procedures
• Ability to read and analyze procedures and regulations
• Ability to exhibit a high level of confidentiality
• Excellent interpersonal and organizational skills
• Ability to Travel: up to 10 % in U.S.
• On-Site Work Locations: 

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.