Quality Assurance Project Manager

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Quality Assurance Project Manager is ultimately accountable for the planning, execution, issue resolution, and communication / communication planning required for successful execution of each assigned clinical study or designated internal project. This includes holding planning meetings as needed with test facility or other personnel regarding study/project design, contract, timeline for prestudy activities (such as schedule, protocol, ethics committee, recruiting, documents, and data management), study/project execution, data analysis and clinical study report/other deliverables, and archiving. During study/project execution, the Study Project Manager tracks project activities against the schedule, orchestrates all functions to identify and remove roadblocks, anticipates and resolves issues, and coordinates the participation of external resources. The Study Project Manager may conduct a post-mortem analysis. The Study Project Manager is the central point of communication to the study Sponsor or project requestor and sends updates on a scheduled basis including information from all relevant functional areas.

• Establish a standard project dashboard to show standard phases each study may go through in addition to visual status, timeline, and risk information. This may include a version that can be shared with clients as a standard scheduled update.
• Establish a detailed project plan for each assigned study to coordinate and track execution with the appropriate functional teams.
• Run a weekly Project Management / Study Scheduling meeting to provide status updates, gather input for scheduling of new studies, escalate issues, and align on client communications / communication plans as needed
• Facilitate discussions for issue resolution by pulling together the needed experts and driving to consensus on the path forward, when required
• Communicate status or updates to project sponsors, or coordinate updates with the relevant Global Key Account Manager (GKAM)
• Suggest improvements to our study execution process based on observed inefficiencies or identified opportunities
• Complete training within required deadline
• Adhere to internal standards, policies, and procedures
• Perform other duties as assigned

EDUCATION AND EXPERIENCE

• Bachelor’s degree (science, business, or project management preferred) - Required
• 6-18 months clinical research experience or equivalent - Required
• 2-4 years of Project Management experience - Required

KNOWLEDGE / SKILLS / ABILITIES

• Ability to learn and use MS Project or other project management platform
• Strong understanding of clinic processes and flow, and ability to create study schedules that make good use of resources
• Ability to work with others to communicate requirements, build consensus, and overcome problems
• Excellent ability to establish priorities with minimal supervision and attention to detail
• Microsoft Word: Intermediate proficiency
• Microsoft Excel: Intermediate proficiency

PHYSICAL DEMANDS OF THE JOB

Physical/Sensory Demands Frequency Requirements:

• Stand - None
• Move or traverse – Occasionally
• Sit - Frequently
• Use hands – Constantly
• Reach with hands and arms – None
• Climb or balance – None
• Stoop, kneel, crouch or crawl – None
• Talk/hear - Frequently
• Taste/smell - None
• Lift/carry/push or pull - None

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.