Fall 2025: System Quality Assurance Co-op (July through December)

System Quality Assurance Co-op

Work Period: Early July through Mid December

Location: Onsite 5 Days a Week Needham, MA. This position has no relocation or housing assistance.

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.  We are looking for passionate students who have an interest in participating in system quality assurance testing of app-connected robotic vacuum and Ninja kitchen products to ensure reliability and consumer satisfaction.

OVERVIEW:

This role is a manual (non-automation) testing role. The System Quality Assurance Co-op will provide quality assurance support to ensure that app-connected software-based products meet defined product requirements. We are looking for candidates who have a passion and interest for quality assurance testing. In this role, you will be responsible for executing manual test cases, capturing clear documentation of results and defects, and providing input on the design of test fixtures and protocols that enable us to measure consumer satisfaction and product reliability for SharkNinja’s current and future products.

Here are some of the EXCITING things you’ll get to do:

• Assist in manually testing a variety of SharkNinja products, applying empathy for the consumer
• Assist in the development of new testing protocols and test cases based on product requirements, new features, and challenging real-world environments
• Document results and create thorough documentation of defects
• Clearly communicate progress, blockers, and discovered issues to the wider manual testing team
• Work cross-functionally to build an understanding of all aspects of the product system
• Provide input/feedback on how to continually improve process within the team
• Help other teams to troubleshoot issues with test units or field returns
• Participate in reviews of product and software requirements
• Participate in project sprints and daily standups to report progress and identify issues
• Follow defined system testing practices and procedures

REQUIRED ATTRIBUTES & SKILLS:

• Interest in participating in manual (non-scripting) day-to-day testing
• Ability to work collabratively with others
• Ability to multitask and problem-solve
• Solid analytical skills with a strong attention to detail
• Excellent communication skills (verbal and written) along with good listening skills
• Flexible in approach
• Out-of-the-box thinker
• Self-starter with the ability to work in a fast-paced environment
• Comfortable expressing a point of view to challenge conventional thinking

PREFERRED:

• Coursework in relevant topics (e.g. electrical/mechanical engineering, computer science, robotics)
• Experience with robotics (e.g. microcontrollers such as Arduino and Raspberry Pi, sensors such as IR and Lidar)
• Experience working with firmware-based consumer products
• Knowledge of the Software Development Life Cycle and/or Software Testing Life Cycle
• Experience with Jira or similar Test Case/Defect Management Tools
• Software programming or scripting experience (C++, Python, TTL)
• Familiarity with topics in the CSQE Body of Knowledge