Community Operations and Content Coordinator

Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. 

As a Community Operations & Content Coordinator on our Stand Together Foundation team, you will play a key part in expanding and strengthening our online learning community called Paradigm. Paradigm’s goal is to equip a growing network of leading nonprofit changemakers - we call them Catalysts - with the tools, knowledge, and connections they need to create lasting impact. In this role, you’ll help design and implement processes that enhance user engagement, streamline content management, and foster meaningful connections among our network of 340+ nonprofits. By leveraging data and insights, you’ll ensure our members have access to the right tools, knowledge, and support to drive lasting change in their communities. 

If you’re passionate about building a vibrant learning community dedicated to shifting the social sector from top-down models to bottom-up, empowerment-based solutions, let's work together. 

• Operations & Platform Management:
• Manage Circle (our LMS), Salesforce integration, and Airtable automations and data tracking.  
• Serve as a liaison with Circle, staying up to date on platform updates and release cycles to make operational recommendations and implement necessary changes.  
• Support virtual learning opportunities by assisting with scheduling and execution.  
• Provide administrative and operational support to the Stand Together Foundation Learning Team to ensure smooth execution of programs.  
• Recommend and support database migrations and system improvements in partnership with technical teams.    
• Support initiatives to drive engagement and attendance for virtual learning programs.  
• Work cross-functionally to ensure key deliverables and timelines are met.  

• Community & Content Operations: 
• Create and own our Catalyst Learn newsletter strategy and execution, testing new formats.  
• Support content scheduling and posting to boost engagement.  
• Collaborate with team members to test and refine engagement strategies for better participation.  
• Identify and implement process improvements to enhance communication workflows and community engagement.  

• Data & Insights:
• Analyze engagement data to identify trends and opportunities.  
• Track and report key metrics using Circle, Salesforce, Airtable, and other tools.  
• Provide insights to shape platform improvements.  

• 2-5 years of experience in operations, community management, or platform administration.  
• Strong written and verbal communication skills, with experience in community communications, documentation, or newsletters.  
• Highly organized, detail-oriented, and thrives on managing multiple projects and deadlines.  
• Tech-savvy problem solver who enjoys optimizing workflows and learning new tools.  
• Collaborative team player who works across departments to achieve goals.  
• Data-driven thinker who translates insights into action.  
• Passion for learning, community building, and supporting nonprofit leaders. 
• Enthusiasm to contribute to Stand Together'svision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect. 

• Experience with Airtable automations, Salesforce, or MailChimp.  
• Background in content marketing, community engagement, and/or virtual learning.  
• Familiarity with marketing, graphic design, and/or communications strategy.  
• A love of data, process improvement, and automation.  
• Experience working with nonprofit organizations or in tech environments.  

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace. 
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges. 
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents. 
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive. 

Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.   

We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.