Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Client Success Specialist - Collections image - Rise Careers
Job details

Client Success Specialist - Collections

We are seeking a detail-oriented and highly organized Client Relations Specialist (CRS) to join our team. The CRS will be responsible for managing client accounts, extracting and analyzing data, and ensuring seamless communication between the organization and its clients. This role requires strong communication skills, proficiency in various software tools, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

  • Communicate effectively with clients both verbally and in writing.
  • Utilize and work proficiently within various software programs, including Excel, Word, CUBS, Outlook, Smartcapture, and KUTools.
  • Extract and manipulate data using Excel and other tools as required.
  • Review debtor accounts and collaborate with clients to fulfill requests, such as providing documentation, reviewing disputes, and following up for responses.
  • Learn and navigate client portals efficiently.
  • Follow directions accurately and maintain attention to detail in all tasks.


Possible Tasks:

  • Capture and manually upload large quantities of documents into the system.
  • Notate the CUBS system and return accounts to the collection staff as directed by the support desk (SB).
  • Perform data entry for new cases as needed.
  • Access various client portals to retrieve necessary data and capture it in the CUBS system.
  • Produce and deliver reports in Excel for management and client review.
  • Proven Client Relations experience
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Excel, Word, and Outlook; experience with CUBS, Smartcapture, and KUTools is a plus.
  • Demonstrated ability to extract, analyze, and manipulate data effectively.
  • Strong attention to detail and ability to follow instructions.
  • Capable of learning new client portals and systems quickly.
  • Excellent organizational and time-management skills.

Preferred Skills:

  • Experience in data entry and managing large volumes of documentation.
  • Familiarity with collections or account management processes.

Salary: $1200 - $1300

Average salary estimate

$1250 / YEARLY (est.)
min
max
$1200K
$1300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Talent Cottage Remote No location specified
Posted 2 days ago
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
Posted 8 days ago
Posted 7 days ago
Photo of the Rise User
Posted 23 hours ago
Photo of the Rise User
Visa Remote Pasay City, Philippines
Posted 4 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 26, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!