Assistant Property Manager

Assistant Property Manager

Job Type: Full-Time

Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break

Work Experience: Prior experience in property management or a related field, along with experience using property management software, is preferred.

Job Overview: 

We are seeking a dedicated and organized Assistant Property Manager to support our property management operations. The ideal candidate will handle tenant inquiries, coordinate property maintenance, and maintain accurate records of property-related transactions. This role requires strong communication and organizational skills, as well as the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Handle tenant inquiries, complaints, and conflicts in a professional, timely manner, ensuring excellent customer service.
• Coordinate property maintenance and repairs, including scheduling contractors, supervising work quality, and ensuring tasks are completed efficiently.
• Maintain accurate records of property expenses, income, and tenant information through timely data entry and reporting.
• Collaborate with legal professionals to ensure compliance with local laws and regulations governing property management.
• Build and maintain strong relationships with tenants through proactive communication and problem-solving.

Qualifications:

• Knowledge of property management principles, practices, and local laws.
• Excellent customer relationship management skills, with a strong focus on providing outstanding tenant service.
• Ability to multitask and prioritize duties while maintaining attention to detail.
• Proficiency in administrative tasks such as data entry, record keeping, and generating reports.
• Basic understanding of property maintenance processes and the ability to coordinate repair work effectively.
• Familiarity with property management software and general office applications (e.g., Appfolio, Microsoft Word, Excel) is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with a focus on tenant satisfaction.
• Attention to detail and ability to work independently.