Food & Beverage Attendant

As a Food & Beverage Attendant at the City of Fort Worth’s Park & Recreation Department, you'll perform a variety of essential duties. Your responsibilities will include operating the Golf Snack Bar, preparing and selling food and drinks, checking in customers, stocking merchandise, and preparing meals for large groups. You will also assist with monthly inventories and ensure that cash handling practices comply with the city's policies while providing top-notch customer service.

To apply for the Food & Beverage Attendant position at the City of Fort Worth’s Park & Recreation Department, you need a high school diploma or GED and a valid driver's license. While no prior experience is strictly required, preferred qualifications include retail or point-of-sale experience, knowledge of public or private golf facilities, and a valid TABC Certificate, as well as a City of Fort Worth Food Handler's certificate.

The Food & Beverage Attendant position at the City of Fort Worth’s Park & Recreation Department offers a competitive pay range of $18.00 to $19.88 per hour. In addition to base pay, there is potential for earning tips, which can enhance your overall earnings significantly as you provide excellent service to our guests.

The working conditions for a Food & Beverage Attendant at the City of Fort Worth involve working in an outdoor setting at the Pecan Valley Golf Course. This position requires physical activities such as standing, walking, lifting up to 20 pounds occasionally, and performing repetitive motions. Flexibility is key, as the role also involves working evenings, weekends, and holidays to serve our visitors during peak hours.

As a Food & Beverage Attendant at the City of Fort Worth’s Park & Recreation Department, you'll receive comprehensive training to equip you with the necessary skills for the role. This may include food handling techniques, cash control policies, and customer service skills. You will be mentored by experienced staff to help you adapt to the fast-paced environment and develop your abilities in food and beverage service.

While prior experience isn't mandatory for the Food & Beverage Attendant position at Park & Recreation, sharing any relevant experience can strengthen your application. You might mention any informal roles you've held serving food at events, your passion for gastronomy, or customer service experience in other capacities, emphasizing your commitment to providing excellent service.

When handling difficult customers, it's crucial to remain calm and composed. Start by listening to their concerns, empathizing, and acknowledging their feelings. Share how you would try to resolve the issue amicably by either providing solutions or referring them to a senior staff member if needed. This demonstrates your customer-centric approach, which is vital for a Food & Beverage Attendant.

Expressing your desire to work at the City of Fort Worth can be effective if you focus on your alignment with their values. Discuss your passion for community service and enhancing visitor experiences at local venues like the Pecan Valley Golf Course while highlighting your eagerness to work within a diverse team that shares these goals.

The most crucial aspect of customer service as a Food & Beverage Attendant is creating a welcoming and enjoyable environment for guests. Emphasize how attentive listening, positive communication, and a friendly demeanor can significantly impact guests’ experiences and how you aim to incorporate these elements in your daily interactions.

When it comes to cash handling, it's vital to follow established protocols strictly. Share your plan to familiarize yourself with the cash handling policies provided by the City of Fort Worth and how you would double-check transactions to avoid discrepancies. Highlight the importance of accuracy and accountability in maintaining a secure cash register.

Even if you have limited professional experience, you can draw from school, volunteer work, or group projects. Highlight your ability to collaborate with others to achieve a common goal, underscoring your communication skills and willingness to support team members. This quality is valuable in a team-oriented environment like the City's Park & Recreation Department.

To maintain a clean and organized workspace, I'd consistently adhere to the hygiene and organizational practices set by the City of Fort Worth. This includes regularly cleaning preparation areas, ensuring food safety guidelines are met, routinely checking inventory levels, and organizing supplies to facilitate quick access and efficient operations.

During busy shifts, effective time management is crucial. Discuss your strategies for prioritizing tasks, such as focusing on immediate customer needs, preparing food items in batches to save time, and delegating responsibilities wherever possible. Stress your ability to remain calm under pressure, ensuring customers receive timely and excellent service.

Understanding the importance of food safety is vital in ensuring customer health and a positive experience. Highlight your knowledge of basic food safety practices, such as safe food storage, proper cooking temperatures, and hygiene standards. Emphasize your commitment to upholding these standards as a Food & Beverage Attendant at the City of Fort Worth.

Preparing for a busy day involves several steps, including organizing the workspace, checking inventory levels, and preparing food items in advance to ensure quick service. Discuss how you would communicate with your team to designate roles and responsibilities, ensuring everyone understands their tasks, creating a smooth workflow during peak hours.