Sr. Business Process Analyst - job 1 of 2

Pay Range: $89,164 - $115,914 annual compensation

Job Posting Closing on: Monday, March 10, 2025

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Sr. Business Process Analyst is available with the City of Fort Worth Police Department’s Program Support Division. This position will perform as a Senior Business Intelligence Developer and technical liaison for more complex business applications and as a project analyst. Administers and maintains more complex projects, systems and/or technical business processes. Provides user support and helps to identify customer needs and improve business processes.

Please submit a Cover Letter with your resume application.

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Administration, Criminal Justice, or related field
• Five (5) or more years of business experience and business analysis experience
• Valid Driver's License
• Candidate selected for hire must pass a Pre-Employment Criminal History fingerprint background check, a pre-employment polygraph examination, and meet Police Department hiring standards

Preferred Qualifications:

• Experience working with/developing dashboards using tools such as Microsoft BI or other Business Intelligence software platforms
• Experience working with UKG systems (TeleStaff/Dimension) and PeopleSoft
• Experience in working with or supporting public safety software/technology, such as Records Management Systems (RMS) and/or Computer Aided Dispatch (CAD) systems

The Sr. Business Process Analyst job responsibilities include:  

• Develops and implements data analysis strategies to solve complex business problems
• Creates and communicates insightful data visualizations to stakeholders
• Interpret department business needs and translate them into application and operational requirements
• Coordinates the examination of data collected from different datasets to identify opportunities for enhancing departmental operations based on data-driven decision-making
• Develops tools and dashboards for the monitoring and analysis of performance and accuracy, setting and resetting goals as needed
• Designs and produces both standard and customized reports and summaries for statistical analysis and planning purposes
• Collaborates with end-users to discuss expectations, initiates the creation of business requirements documents, and participates in follow-up meetings to explore options and anticipated outcomes based on available data
• Conducts exploratory data analyses, formulates and tests working hypotheses, evaluates historical data, and identifies patterns

Apply Now! Come be part of something special in Fort Worth. 🌟

Working Conditions

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.  Due to CJIS requirements related to system access, the following will result in being disqualified for this position:  Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.