Norwegian Speaking Customer Service for the Top Electronics Company

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Norwegian Speaking Customer Service Representative for a prestigious and top-tier electronics company. In this role, you will be the key point of contact for Norwegian-speaking customers, providing exceptional service and support in relation to their inquiries and issues. As a customer service representative, you will utilize your language skills to ensure customer satisfaction while representing a company known for its cutting-edge technology and high-quality products. The ideal candidate will have a passion for customer service and technology, with the ability to communicate effectively in both Norwegian and English. You will join a dynamic team that values dedication, professionalism, and a positive attitude towards customer engagement. This is a fantastic opportunity to grow your career within an exciting sector, while being part of a company that celebrates innovation and excellence in service delivery.

Responsibilities

• Provide exceptional customer service to Norwegian-speaking customers via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Assist customers with product information, troubleshooting, and technical support.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure customer issues are effectively addressed.
• Follow up with customers to ensure their concerns have been resolved satisfactorily.
• Stay up-to-date on product knowledge and company policies to better assist customers.

• Fluent in Norwegian and English, both written and spoken.
• Previous experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills.
• Problem-solving abilities and a customer-focused mindset.
• Familiarity with electronics products and technology is an advantage.
• Ability to work independently as well as part of a team.
• Proficient in using computer systems and customer service software.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...