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Remote Customer Support Representative - Work remote, no experience needed image - Rise Careers
Job details

Remote Customer Support Representative - Work remote, no experience needed

The House of Mercier is thrilled to provide a fantastic opportunity for individuals seeking a Remote Customer Support Representative position, with no prior experience required. This role offers the flexibility to work from home while being part of an enthusiastic and supportive team. As a Customer Support Representative, you will be responsible for assisting our valued customers with inquiries and providing them with an exceptional service experience. Your duties will involve answering questions, resolving issues, and conveying information about our luxury products. If you are eager to kickstart your career in customer service and ready to learn, we would love to have you on board!


Responsibilities

  • Provide cheerful and effective customer support via phone, email, and chat.
  • Respond to customer inquiries about products, orders, and general assistance.
  • Assist in resolving customer complaints and ensure overall satisfaction.
  • Accurately process customer orders and maintain records of all customer interactions.
  • Learn about our product offerings to confidently assist customers.
  • Work collaboratively with team members to enhance customer service and improve processes.
  • Establish positive relationships with customers through attentive communication and engagement.
  • No previous experience in customer service is necessary; we welcome individuals eager to learn.
  • Strong communication skills, both verbal and written, are essential.
  • A positive attitude and a commitment to learning and growth are vital for this role.
  • Ability to work independently and manage time efficiently in a remote environment.
  • Basic computer skills and familiarity with common software applications are beneficial.
  • Motivation to provide excellent customer service and ensure customer satisfaction.
  • Interest in luxury products is a plus, but not mandatory.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks

Average salary estimate

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Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 19, 2024

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