Spanish Speaking Customer Service For Online Shopping Company - Remote Greece

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a passionate and detail-oriented Spanish Speaking Customer Service representative to join our dynamic team. This remote position based in Greece offers the chance to provide exceptional support to customers of an online shopping company. As a representative, you will be instrumental in ensuring customer satisfaction, resolving inquiries, and facilitating smooth transactions. Your proficiency in Spanish will allow you to connect with our diverse clientele and enhance their online shopping experience. You will have the opportunity to work in a fast-paced, supportive environment where your efforts directly contribute to the success of the company. We value creativity, collaboration, and a commitment to excellence, making this role ideal for someone looking to advance their career in the consumer services industry while working remotely. Join us in delivering outstanding service and create lasting relationships with customers in a thriving global marketplace.

Responsibilities

• Provide timely and effective customer support via email, chat, and phone in Spanish.
• Assist customers with product inquiries, order status, and returns.
• Resolve customer complaints and ensure a positive shopping experience.
• Maintain up-to-date knowledge of product offerings and promotions.
• Document customer interactions in the company’s CRM system.
• Collaborate with team members to improve service processes and customer satisfaction.
• Handle multilingual communication efficiently and professionally.

• Fluent in Spanish and English, both written and spoken.
• Previous experience in customer service or related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using computers and customer service software.
• Excellent problem-solving skills and attention to detail.
• Availability to work flexible hours, including weekends and holidays.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...