Spanish Speaking Customer Support For Online Content Creators

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a highly motivated Spanish Speaking Customer Support for Online Content Creators to join our dynamic team. In this role, you will play a crucial part in providing exceptional support to our clients, who are creators in the digital space, ensuring they have the resources and assistance needed to thrive. As a representative of The House of Mercier, you will need to combine your language skills and customer service expertise to address inquiries, resolve issues, and foster a positive relationship with our clients. This position offers you the opportunity to work in a fast-paced environment with a diverse team from across the globe. If you are passionate about content creation, enjoy helping others, and have excellent Spanish communication skills, we encourage you to apply and be part of a company that believes in the power of connection and opportunity.

Responsibilities

• Provide excellent customer support to online content creators in Spanish.
• Respond to client inquiries via email, chat, and phone promptly and professionally.
• Assist content creators with platform-related issues and troubleshooting.
• Educate clients about the features and benefits of our services.
• Collaborate with internal teams to resolve complex client issues effectively.
• Document interactions and client feedback to improve service delivery.
• Maintain up-to-date knowledge of our products and services to offer accurate information.

• Fluent in Spanish and English, both spoken and written.
• Proven experience in customer service or a related field.
• Strong problem-solving skills with a proactive approach to resolving issues.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Familiarity with online content creation platforms and tools is a plus.
• A passion for digital media and a keen interest in supporting creators.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...