EDI Specialist - Future 3

To support end-users and system infrastructure at the TRAM headquarters and manufacturing sites as it relates to information technology, more specifically in the support of and maintenance of electronic data interchange.  EDI responsibilities and tasks would include: data analysis, setup / testing / implementation, troubleshooting, system maintenance, documentation and end-user training.

• System maintenance (updates/purge/reorganize)
• Coordinate all aspects of EDI internally and externally
• Daily monitoring to ensure accurate and timely inbound/outbound EDI transactions
• Log/documentation of user support issues with resolution.
• Maintain EDI user software security (Future 3 system).
• Maintain and implement current and new EDI communications with EDI trading partners.
• Plan/coordinate EDI implementation setups/projects throughout the TRAM companies.
• Coordinate and maintain EDI schedules with user and business relationships with trading partners as it pertains to the setup, testing and implementation of required EDI transaction sets.
• Act as a liaison between business and technical interests.
• Participate in EDI product and vendor selection process as necessary.
• Install/maintain any new EDI features that have been approved and purchased – with the task and responsibility for testing new features.
• Keep current on new and improved EDI processes.
• Develop EDI implementation guidelines and procedures per site.
• Identify and recommend process improvements within EDI structure.
• Assist internal/external customers with EDI questions related to areas of EDI support.
• Have knowledge of EDI standards, ANSI X12, EDIFACT.
• Train end-users with objective to develop a detailed understanding of system processes.
• Implement and/or migrate all non-EDI/EDI trading partners into production.
• Primary support in the following Future Three programs; (AutoRelease, AutoMap, AutoScan, VendorRelease and Eclipz).

• 3 to 5 years of professional experience in systems training, systems administration, systems analysis or electronic data interchange (EDI).
• Requires user proficiency with PC, standard software and specialized applications.
• Experience in technical system support operations.
• Experience in analysis/design/implementation, testing/troubleshooting, training and documentation in a technical system environment.
• Effective oral and written communication skills.
• Ability to interact positively with people of diverse cultural backgrounds.
• Excellent troubleshooting/problem solving skills related to EDI.