Administrative Assistant (Mexico Remote)

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Who We Are Looking For: 

Turnitin is seeking a highly motivated Administrative Assistant to provide primary support to Senior Leadership (RVPs) members. Responsible for calendar management, data entry, research, project facilitation, swag, gift orders, and various administrative tasks. This role works to ensure the highest level of confidentiality, customer service, and stewardship. Must be available to work during US-compatible workday time zones.

Ideal Candidate:

You believe in the mission of enabling educators to help students become better writers. You are proactive and take the initiative to look one step ahead and keep others organized, prepared and on track. You are remarkably organized and detail-oriented. You have excellent interpersonal, oral and written communication skills. You enjoy working independently and thrive in an entrepreneurial environment focused on innovation and collaboration. You seamlessly balance multiple priorities and cultivate effective strategies. You maintain a solution-oriented, mature and positive demeanor. You are a hands-on and trustworthy colleague who fully delivers professional-quality work. 

Who you are:

• Love to be involved & improve all things
• Driven by a service oriented mind-set in a highly collaborative environment
• Champion for engaging & relevant team activities 
• Passionate about education, the community and volunteering
• Obsessed with punctuality and order
• Uber organized & proactive with calendars, announcements, leases and inventory
• Responsible & reliable, reliable, reliable 
• You find the way to make it happen

Primary Responsibilities: 

• Manage RVP’s calendar, coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives.
• General office responsibilities include:  maintain multiple calendars; plan, schedule and coordinate virtual meetings, travel, onsite/offsite meetings; process payments and expense reports.
• Manage logistics, such as securing space, ordering meals, and obtaining materials and equipment.
• Prepare the leader for meetings, including but not limited to the provision of agendas, directions and lists of attendees, and transcription and distribution of minutes.
• Providing clear communication, excellent customer service, and demonstrating competence to maintain credibility, trust and support with all stakeholders.
• Research, prioritize, and follow up on incoming inquiries, and determine an appropriate course of action, referral, or response.
• Making decisions regarding calendar priorities to reduce conflicts and accommodate high priority commitments.
• Addressing problems and developing practical, thorough, and creative solutions without relying on precedent or supervisory review.
• Prioritizing business needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with definite deadlines.
• Able to create complex, innovative and creative presentation-quality documents.
• Manage special events and projects, which may include coordinating gifts to team members around the globe in a remote-first environment.
• Other duties as assigned.

Skills and Experience of the Ideal Candidate: 

• 3-5 years administrative support experience with a minimum of 2 or more years demonstrated success providing support to an executive, higher-level manager, or other senior leader. Prior experience in an administrative role working within a high growth tech organization is preferred.
• Exercise judgment and discretion with sensitive/confidential and proprietary information. 
• Professional, confidential, honest, and reliable.
• Highly organized, detail-oriented, and have the ability to take initiative in order to work competently and efficiently in a multi-task environment.
• Proficient with Google Suite. You have advanced expertise with Excel, Word, and PowerPoint. You can master new software applications and technologies.
• You have strong English speaking and writing skills, the proven ability to accurately proofread, edit reports and write basic correspondence with an eye for the overall needs of a large development operation. 
• Have excellent word processing and accurate keyboarding skills.
• Knowledgeable in a variety of office procedures, including purchase orders, invoices, vendor selection, grants, requisitions, check requests, expense reports, mailings, filing, and related paperwork.
• Have impeccable integrity, solid judgment, and are a highly resourceful team player who can work with a diverse group of people.

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.