Franchise Development Sales Representative - job 1 of 2

As a Franchise Development Sales Representative at United Franchise Group, your primary responsibilities involve contacting and qualifying new lead opportunities and reaching out to potential prospects from trade shows. You will book Discovery Day tours and work closely with Regional Vice Presidents to maintain a high-quality lead flow. Additionally, you'll be expected to understand UFG's various franchises and provide excellent customer experiences to facilitate smooth transitions for new franchise owners.

To be eligible for the Franchise Development Sales Representative role at United Franchise Group, candidates should possess proficient computer skills and ideally, some experience in customer-facing roles. A love for customer interaction is essential, along with exceptional verbal and written communication skills. You'll need to bring enthusiasm for entrepreneurship, strong time management, and organizational skills, as well as a good understanding of the Microsoft Office Suite.

United Franchise Group offers a competitive compensation package for Franchise Development Sales Representatives that includes comprehensive training, medical, dental, and vision insurance, as well as life insurance and disability coverage. Employees also benefit from generous paid time off, a 401(k) plan with company match, and opportunities for personal and professional growth through leadership workshops and mentorship programs.

United Franchise Group is committed to supporting the development of its Franchise Development Sales Representatives through comprehensive training programs designed to sharpen skills and foster growth. This includes mentorship opportunities and leadership workshops that not only enhance professional abilities but also encourage personal development. UFG creates a collaborative and creative environment where employees can thrive and take their careers to the next level.

The role of a Franchise Development Sales Representative at United Franchise Group is vital for the growth and sustainability of our franchise brands. Representatives are the first point of contact for potential franchisees, which means they play a crucial role in generating interest and excitement about franchising opportunities. By effectively qualifying leads and ensuring seamless transitions to franchise ownership, this position directly contributes to UFG's overall mission of expanding its global presence.

When answering this question, focus on your passion for entrepreneurship and how helping others succeed excites you. Discuss your desire to connect people with opportunities that can change their lives and how you thrive in collaborative environments.

Illustrate your resilience by sharing strategies you use when facing rejection, such as maintaining a positive attitude, learning from feedback, and treating each lead as a new opportunity. Highlight your commitment to perseverance and learning.

Share a specific example that showcases your communication skills, understanding of customer needs, and ability to build rapport. Structure your answer using the STAR method - Situation, Task, Action, Result - to provide a coherent story.

Discuss critical skills such as exceptional communication abilities, an entrepreneurial mindset, strong time management, and proficiency in computer systems. Emphasize how these skills contribute to building effective relationships with potential franchisees.

Describe your organizational strategies, time management techniques, and the tools you might use to keep track of your leads. Mention the importance of assessing lead priority based on their potential and timeline.

Research UFG's history, values, and brands before the interview. Discuss your understanding of UFG’s position in the franchising industry and express your enthusiasm for being part of a company with such a significant global impact.

Share your experience that involves direct interactions with customers. Focus on the skills you developed, such as empathy, effective communication, and problem-solving. Relate this back to how it applies to the Franchise Development Sales Representative role.

Explain your approach to lead qualification, including questions you typically ask to assess interest and suitability. Highlight the importance of understanding the prospects’ goals and motivations in ensuring a good fit for franchise ownership.

Discuss your strategy for preparing for Discovery Day, including understanding the specific franchise opportunity, preparing presentations, and personalizing the experience based on the interests of the attendees to ensure they feel valued.

Share your career goals and how the Franchise Development Sales Representative position at UFG aligns with those aspirations. Discuss your desire for growth within the company and your enthusiasm for driving entrepreneurial success.