Digital Engagement and Communications Adviser

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.  We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Te Tumu Herenga | Libraries and Learning Services is committed to providing quality library and information services to support and enhance the teaching, learning, research, scholarship and creative work of the University.

Te whiwhinga mahi | The opportunity

We have an exciting opportunity for a strategically-minded, collaborative, innovative individual to join the Digital Engagement and Communications team to create engaging and dynamic content that helps us:

• Showcase, communicate and promote our exceptional wealth of content and services within Te Tumu Herenga | Libraries and Learning Services, and to the wider University community
• Support your assigned portfolio areas and key stakeholders with compelling, effective communications, and
• Deliver key digital initiatives in an incremental, MVP fashion (e.g., working on our Library intranet migration project).

This role focuses on developing and delivering persuasive content, both digitally and in printed publications. With your unique user-centric approach, you will seek to understand the nuances of the Te Tumu Herenga | Libraries and Learning Services business, its clients and stakeholders, and your own designated portfolio of the business. You will grow into the subject matter expert for your portfolio and advise your various stakeholders on all things digital and communications, helping them to create engaging content and effectively promote their services via numerous channels. In line with the division’s strategy and vision, and with a high-performing, engaged team alongside you, this is an amazing opportunity for the right individual.

This is a full-time role, 37.5 hours per week, on a 6-month contract. The salary range is $83,300 - $93,000 per annum depending on experience and qualifications.

For more in-depth information, please refer to the position description.

He kōrero mōu | About you

We are looking for a team member who enjoys working with people, wants to be part of a dynamic team, is an organised self-starter, has excellent communication and digital skills and can work with a diverse range of stakeholders.

Ideally, you will have a strong curiosity to uncover and tell inspiring, engaging stories. You will bring solid experience in social media and be comfortable creating content and implementing a successful social media strategy. Proven experience in project management, a strong analytical mindset and a passion for data analysis and interpretation is preferred.

Nga pūkenga motuhake | Important skills

• Experience in a range of digital engagement and communications activities for specific and diverse audiences
• The ability to build relationships and collaborate with a variety of stakeholders at all levels within the University environment
• Experience in strategic communications, including developing communications strategies and plans, internal communications, and more
• Proven ability to plan, edit and write content for a variety of channels, including website content
• Experience or expertise in social media
• Phenomenal communication and copywriting skills
• Proven project management skills with a consistent ability to meet deadlines
• Experience working in larger complex environments is advantageous
• Degree in Communications and Marketing, IT or equivalent discipline or similar experience is preferred
• Proficiency communicating in te reo Māori would be an advantage

Desirable technical skills

• CMS, including AEM and WordPress
• AEM Forms 
• Google Analytics

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. 

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. 

For more information, please visit Staff Benefits.

How to apply | Me pēhea te tuku tono 

Please reach out to Liz Halverson - [email protected] - for a confidential conversation about the role. Please note we are happy to answer your questions, but we do not accept applications by email.  

Applications must be submitted online, by the closing date of 7 February 2025 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above. 

We will begin shortlisting after the applications close on 10 February 2025.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz