Product Expert - Clinical Data Management Systems - Europe

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a highly motivated individual with life science industry experience in software product management or consulting. You will drive customer success with our Veeva Clinical Data Management products, Electronic Data Capture (EDC), and Clinical Database (CDB), working with our customers across Europe and India.

As part of the European and global Product Expert teams, you will play a key role in the Product organization. Most importantly,y you will:

- Represent the Product organization and be an evangelist for our products in customer meetings, online communities, and at industry events. 

- Advocate the voice of the customer to help shape the product roadmap

- Realize the value of our product innovations by creating valuable content and resources for internal and external stakeholders.

This role is ideal for someone experienced in the Veeva EDC and/or CDB applications or comparable Clinical Data Management systems and processes, eager to collaborate with customers, and excited to drive their success.

• Be the product evangelist and provide subject matter expertise for the Veeva EDC and CDB  products, staying up to date with the latest features and roadmap direction
• Engage with customer stakeholders to communicate product roadmap and vision
• Provide education to Veeva Clinical Data Management customers in meetings and online communities;  Communicating the problems we are solving, value delivered, and product functionality
• Be the customer advocate for future product innovations. Gather, analyze, and prioritize customer feedback, feeding these insights into roadmap strategy and release planning
• Collaborate with Product teams to deliver valuable content and resources for product and release communication
• Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support

• 5+ years in a software product management and/or a life sciences software consulting role. Comparable roles considered
• Must have recent experience in working with Veeva EDC and/ or Veeva CDB or comparable Clinical Data Management applications, including hands-on study build
• Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
• Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote
• Strong analytical skills and English skills (written, verbal, and formal presentations)
• Self-directed team player with a positive attitude
• Willingness to travel to customer and community event locations (~15-30%)
• Based in Europe with the ability to work across time-zones, including India

• Based in Eastern Europe
• SQL knowledge
• Fluency in another European and/ or widely used Indian language

#RemoteGermany

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.