Quality Assurance Manager

POSITION OVERVIEW:

The Quality Manager is responsible for overseeing and ensuring that a company's products or services consistently meet established quality standards by developing and implementing quality control procedures, conducting inspections, analyzing data, and collaborating with teams to identify and implement improvements across production processes, all while adhering to relevant safety and legal regulations; they essentially act as the guardian of quality within an organization, monitoring performance and identifying areas for optimization to maintain high customer satisfaction. 

• Developing and implementing quality standards:
• Create and maintain quality procedures, specifications, and testing protocols to ensure products meet company and industry standards. 
• Conducting quality inspections and audits:
• Regularly inspect production processes and finished products to identify defects, non-compliance, and potential quality issues. 

• Data analysis and reporting:
• Collect, analyze quality data using statistical methods to identify trends, root causes of problems, and generate reports for management. 

• Continuous improvement initiatives:
• Lead and participate in continuous improvement projects like Lean Manufacturing or Six Sigma to optimize processes and reduce waste. 

• Supplier management:
• Collaborate with suppliers to ensure they meet quality requirements and address any quality concerns with incoming materials. 

• Training and employee development:
• Train employees on quality procedures, standards, and best practices to promote a quality-focused culture. 

• Customer feedback management:
• Monitor customer feedback and complaints related to product quality and implement corrective actions where necessary. 

• Compliance management:
• Ensure adherence to relevant quality standards, regulations, and legal requirements. 

• Stakeholder communication:
• Communicate quality performance metrics and improvement plans to management and other stakeholders. 

• Prior Quality Assurance department management is a must
• Required: Bachelor’s degree in engineering or related field
• Required: Minimum of 5 – 7 years of experience managing a Quality Assurance department
• Extensive knowledge of the ISO 9001 standard (AS9100 preferred)
• Ability to conduct internal audits and compile QMS performance metrics
• Experience compiling and leading Management Review meetings
• Strong working knowledge of IQ, OQ, PQ, PPQ validation framework
• Creativity in problem solving; ability to quantify problems and develop analytical solution development, proficient in data-driven decision making.
• Demonstrated ability to be disciplined in approach and thought process.
• Experience with CAD (e.g., SolidWorks) is a plus.
• High level of accountability.
• Experience within quality systems in a medium/high volume manufacturing environment.
• Experience with ISO 9001, AS9100, ISO/TS 16949, APQP, PPAP, FMEA, DFMEA, PFMEA preferred.
• Experience with extensive problem-solving and root cause analysis.
• Strong aptitude for electronic test and measurements systems.
• Experience in reading and interpreting mechanical drawings and wiring diagrams.
• Ability to work in a dynamic, fast-paced environment, ability to lift and sort parts of up to 30 pounds as needed.
• Detail oriented with strong record-keeping and organizational skills.
• Ability to use technological tools and business system applications to manage, synthesize, and interpret data.
• Experience with Lean Manufacturing/Six Sigma practices, 5S, TPS, TQM, etc. highly desired.

• Work is performed in an office setting as well as on the manufacturing floor. 

About the Company:

Velo, Velo3D, Sapphire and Intelligent Fusion are registered trademarks of Velo3D, Inc. Without Compromise, Flow, Flow Developer, and Assure are trademarks of Velo3D, Inc.

With the only SupportFree laser powder bed fusion capability, we enable on-demand manufacturing of production quality Titanium, Inconel, and Aluminum parts with an unprecedented degree of design freedom and quality control. The VELO3D award-winning solution includes an integrated offering of hardware and software: Sapphire® metal AM production printer, Flow™ print preparation software, Assure™ quality assurance and control system, and an integrated manufacturing process that runs throughout the printing operation.

Our team enjoys excellent benefits including healthcare coverage and 401(K) employer contributions. We believe in transparency and recognizing exceptional efforts through our monthly all-hands meetings and team member appreciation awards.

Our job titles may span more than one career level. The starting base salary for this full-time position is between $150,000 and $180,000. This salary range reflects the minimum and maximum target for this position in the U.S. The actual base pay is dependent upon many factors, such as work experience, job-related skills, related education, work location, and market demands. The base pay range is subject to change and may be modified in the future. In addition to a competitive base salary and a comprehensive benefits package, this position may be eligible for other forms of compensation such as participation in a bonus and equity program, as applicable.

Velo3D provides equal employment opportunities to all employees and applicants for employment without regard to, and prohibits discrimination and harassment based on, race, color, religion, age, sex, national origin, disability, medical condition, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.