Agency Partnership Executive

As an Agency Partnership Executive at USAirtours, your key responsibilities include engaging with past and potential travel agents through outbound calls, fostering strong relationships to drive bookings, and effectively using communication skills to uncover agent needs. You'll be expected to maintain a high volume of calls, achieve your daily targets, and accurately update customer records in our CRM system.

Candidates for the Agency Partnership Executive position at USAirtours should ideally have previous outbound sales experience, particularly in a B2B environment. You should be self-motivated with excellent verbal and written communication skills, and an ability to engage customers confidently over the phone for extended periods.

USAirtours provides comprehensive training for new Agency Partnership Executives, ensuring you feel confident and ready to succeed in your role. Our training includes expert guidance focusing on relationship building, effective questioning techniques, and how to connect with travel agents to promote our offerings.

In the Agency Partnership Executive role at USAirtours, you can expect competitive earnings potential, a substantial holiday package including an additional day off for your birthday, a workplace pension scheme, and access to wellness programs like mindfulness courses and financial advice. Plus, discounts on personal holidays are an added perk!

The work hours for the Agency Partnership Executive at USAirtours are 37.5 hours per week, Monday to Friday, from 9 am to 5:30 pm, including a one-hour lunch break. This structure ensures a healthy work-life balance while allowing you to focus on building relationships and achieving targets.

When handling objections during a sales call, it's essential to listen carefully and empathize with the agent. Acknowledge their concerns, provide clear and relevant information to address those concerns, and highlight the unique benefits USAirtours offers compared to competitors. Showcasing how you can meet their needs is key.

In your response, focus on your previous roles in outbound sales, emphasizing the volume of calls you made, targets you achieved, and how you built relationships over the phone. Share specific examples where you successfully converted leads or overcome objections to demonstrate your expertise.

To maintain motivation, set daily goals and celebrate small wins. Creating a routine, connecting with colleagues for encouragement, and reminding yourself of the value you deliver to clients can also help. Personal passion for travel and enjoying the process can further fuel your drive as an Agency Partnership Executive.

Discuss how you've used CRM systems to track customer interactions, update contact details, and manage follow-ups. Emphasizing the importance of keeping accurate records will demonstrate your attention to detail and organization skills, vital attributes for the Agency Partnership Executive role at USAirtours.

Researching USAirtours' values and offerings will allow you to answer this thoughtfully. Mention your admiration for their tailor-made travel services and commitment to enhancing customer experiences. Expressing passion for travel and a desire to be part of a vibrant team can also strengthen your response.

Share a specific situation where you turned an unsure client into a loyal customer through effective communication and relationship-building. Highlight the techniques you used to address their concerns and the positive outcome, showcasing your skills relevant to the Agency Partnership Executive position.

Demonstrating knowledge of the UK travel industry during your interview will show your preparedness. Discuss trends, challenges agents face, and your familiarity with popular destinations. Relating this knowledge to how you can help agents make informed bookings with USAirtours will strengthen your candidacy.

In a busy sales environment, I prioritize tasks by evaluating deadlines and impact. Utilizing tools like to-do lists and scheduling breaks can keep me focused. I also reflect on key priority activities that contribute significantly to achieving targets, ensuring I remain productive without overwhelming myself.

Emphasize the importance of teamwork in sales, such as sharing insights and strategies with colleagues, collaborating on complex accounts, and providing support where necessary. Highlight that working cohesively enhances the overall success of the team, particularly in a relationship-driven role like the Agency Partnership Executive at USAirtours.

In response, articulate your understanding of USAirtours’ unique offerings such as tailor-made travel experiences and a strong focus on customer satisfaction. Highlight how these elements, combined with robust support for agents, differentiate USAirtours and create a compelling case for why travel agents should choose their services.