Director, Technology Management(Operations & Infrastructure)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

-Manage a team of Project/Program Managers overseeing projects across Visa’s Technology and Product groups and O&I Platforms

-Foster a customer focused approach with the ability to multi-task and lead conflicting priorities with strategic goals in mind

-Demonstrated ability to deliver large tech refresh initiatives including Software (OS, DB, etc.) and Hardware platform upgrades across multiple environments, networks, and data centers

-Ability to scope initiatives quickly for planning and budgeting purposes, using data to analyze and prioritize efforts amid competing priorities and external factors

-Work closely with Product Managers, Engineers and Architects to plan, design, develop, and deliver hardware and software systems, platforms and solutions

-Responsible for handling and supervising program scope, schedule and budget while proactively mitigating risks that could impact turning points and work

-Comfortable leading discussions on initiatives, roadmaps, strategic objectives and the ability to transition from the high level to the details seamlessly

-Comfortable reviewing data, asking probing questions, and presenting to Executive Leadership

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
-10 or more years of work experience with a Bachelor’s Degree or at least 8
years of work experience with an Advanced Degree (e.g. Masters/
MBA/JD/MD) or at least 3 years of work experience with a PhD
-Demonstrated understanding of architecture planning and infrastructure
projects at scale

Preferred Qualifications
-12 or more years of work experience with a Bachelor’s Degree or 8-10 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years
of work experience with a PhD
-7 years of experience with an Advanced degree (e.g., Masters,MBA,JD, PhD) in
Computer Science, Software Engineering, or Information Technology
-4-7 years of direct leadership or progressive responsibility for indirect
leadership
-Experience with Agile frameworks including SCRUM, SAFe, and Lean
-Experience with MS Office Suite (high proficiency with MS Excel and
PowerPoint), MS Project, Clarity, Jira, MS SharePoint, MS Teams
-Direct experience implementing a company-wide program/system, experience
re-platforming existing products
-Proficiency with gathering and analyzing data with follow-on visualization and
communication
-Ability to influence development teams and senior stakeholders to gain
support for delivering program solutions against a standardized methodology

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 162,600 to 235,900 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.