Internal Sales / Customer Service

Are you looking for a company that can deliver on what they promise around career development? We’re a diverse bunch of people who enjoy what we do and are looking for an Internal Salesperson whose role is to support our external representatives and to support the day-to-day operations of our steel distribution businesses, offering our clients an exceptional level of service and support.

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

This position is fulltime permanent, and the successful candidate will be based from our Hybrid Site in Tauranga.

About the role

Some of the things you’ll get up to in this role include:

• Responding to inbound inquiries via phone and email
• Preparing quotes & processing orders
• Proactively following up with customers to get their feedback
• Assisting in the day-to-day performance of the branch, including stock management and other administrative responsibilities

We’re looking for someone with the following skills and experience:

• Intermediate level or above Computer Skills
• Great attention to detail
• Fantastic warm and friendly telephone manner
• Experience in customer facing role and values a high level of customer service
• Ability to be flexible and work in a small team environment and assist where necessary

At Vulcan, Health and Safety comes above all else. Due to the nature of our business, a pre-employment drug screen is part of the recruitment process for the successful candidate.

Below are just some of the benefits you’ll get if you join our growing team:

• We offer a secure future and solid career, along with a generous base salary
• Great professional development opportunities in a company that genuinely cares about the growth and development of its people.
• We believe that flexible, relaxed, enjoyable workplaces make for happy people. We support flexibility wherever possible to ensure your job enhances, not hinders, your life.
• Our health and wellness programme is available to all our employees, including on-site gyms in various locations.

Why Vulcan?

• We have a unique, non-hierarchical, flat structure business model where everyone is empowered with autonomy.
• We’re dedicated to ensuring a better tomorrow, actively working to minimise our negative environmental impacts through initiatives such as shifting to hybrid vehicles, trialling the use of electric trucks, and implementing solar power at various sites.
• We believe that being a diverse and inclusive workplace makes us better in every way. Our diverse team is from over 70 different countries and more than 90 different ethnicities.

If the above sounds like you, we’d love to hear from you! Submit your details through the application form and we’ll be in touch.