Marketing Operations Analyst

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

• Partner Marketing Operations enables Partner Marketing at Xero perform at its best through the enablement of best-in-class data, technology and process. Your work will help the Partner Marketing team measure and optimise for success, while creating scalable and beautiful experiences for our partners and customers.

• Reporting to the Head of Partner Marketing Operations, you’ll:
• Support a global team of Partner Marketers with all-things data analytics, campaign and data operations.
• Maintain and continuously improve Partner Marketing’s key dashboards, datasets and reporting cadences.
• Build globally scalable measurement frameworks, methodologies and dashboards, including delivering documentation and enablement to uplift data and analytics proficiency across the Partner Marketing team.
• Effectively manage a fast-paced inbound work queue and balance a medium to long-term project roadmap.
• Work with Marketing Technology and Engineering to improve data pipelines and their availability in Xero reporting tools to unlock new reporting capabilities.
• Act as Partner Marketing’s data and analytical systems expert, including supporting the investigation, diagnosing and troubleshooting of errors, providing consultation and/or training as requiredSupport ad hoc data and analytics requirements from the Partner Marketing team.
• Be fully aligned to Partner Marketing Objectives and Key Results and Xero’s Partner Marketing and Sales funnel, proactively identifying data-led ways to solve for business and customer challenges.
•  Align yourself with other Analytics and Operations teams at Xero, bringing best practices back to Partner Marketing.

• Support a global team of Partner Marketers with all-things data analytics, campaign and data operations.
• Maintain and continuously improve Partner Marketing’s key dashboards, datasets and reporting cadences.
• Build globally scalable measurement frameworks, methodologies and dashboards, including delivering documentation and enablement to uplift data and analytics proficiency across the Partner Marketing team.
• Effectively manage a fast-paced inbound work queue and balance a medium to long-term project roadmap.
• Work with Marketing Technology and Engineering to improve data pipelines and their availability in Xero reporting tools to unlock new reporting capabilities.
• Act as Partner Marketing’s data and analytical systems expert, including supporting the investigation, diagnosing and troubleshooting of errors, providing consultation and/or training as required,
• Support ad hoc data and analytics requirements from the Partner Marketing team.
• Be fully aligned to Partner Marketing Objectives and Key Results and Xero’s Partner Marketing and Sales funnel, proactively identifying data-led ways to solve for business and customer challenges.
• Align yourself with other Analytics and Operations teams at Xero, bringing best practices back to Partner Marketing

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.