Director, Project Management

About The Job 

Zeno is looking for a Director, Project Management, to support one of our largest global and integrated clients in the tech space.

As a Director of Project Management, you will be an integral part of the team’s operations and work with senior leadership to manage multiple functions and workstreams. You will bridge the gap between our client teams and finance, working to standardize and track budgets, SOWs, staffing, forecasts, OOPs, and project burn. You will also serve as the team knowledge manager, working to implement and optimize processes and systems for information gathering and sharing. The Project Director will be responsible for connecting the dots across global and business unit focused workstreams to ensure the smooth and efficient operation of a team of 136 people across 15 offices.

To succeed in this role, you must be a proactive, highly motivated, organized, and collaborative individual with strong communication and problem-solving skills. Experience working with large-scale, global, integrated accounts in an agency setting is crucial. 

This person will report to our Project Management Department lead, with a dotted line into one of the SVP Client Leads on the business.           

• Serve as strategic and operational partner to team leads to ensure successful delivery against scoped services and deliverables. 
• Help lead the development and approval workflow of statements of work (SOWs) with finance, contracts, and discipline leads. 
• Act as a bridge between client teams and finance, streamlining scopes and budgets across functions and countries. 
• Partner with client and finance teams to manage and communicate project burn, “scope creep”, and participate in the monthly forecasting process. 
• Drive internal and client (as needed) discussions related to overburn, “scope creep,” and risk mitigation, proactively providing recommendations to ensure account remains profitable.
• Work with Finance manager to help prepare the monthly Lenovo Forecast email sent by MD. 
• Work with team leads to track OOP spend and invoices, preparing monthly summaries for clients. 
• Partner with client teams and discipline leads on staffing and resourcing needs, working with resource management to align skillset and availability to the needs of the business. 
• Work with account leadership to help manage financial requests from procurement.
• Coordinate and facilitate global leadership meetings, provide meeting share out, inclusive of actionable next steps, owners, and timing.  
• Partner with senior client team to prepare Quarterly Business Review for senior clients.
• Act as knowledge manager for global work, keeping a pulse on workstreams, capabilities, case studies, and award entries. 
• Maintain global team SharePoint, active client lists, and prepare monthly email that goes to global team. 
• Support team organization on new business efforts.

• You have a minimum of 6 years' agency experience (PR, Advertising, Digital). 
• You have a demonstrated understanding of Agency culture and ways of working, with the ability to facilitate alignment within an integrated / cross-functional agency structure. 
• You have the social skills to work well with others, the patience to collaborate, and the positive attitude that developing great work commands. 
• You are able to always balance a sense of urgency with a calm and confident presence.
• You have advanced Excel, Smartsheet, and /or Google Sheets experience, and you are comfortable creating templates or optimizing existing ones.
• You have exceptional organizational skills with the ability to juggle multiple projects under tight deadlines.  
• You are comfortable having difficult conversations re: prioritization, budgets, team structure, etc. 
• You bring “order to chaos” by distilling disparate and/or ambiguous information into clear and actionable next steps, while clearly outlining the “unknowns”. 
• You have the fearlessness to raise your hand and ask questions.
• And you have the talent to do all of this with a smile, a sense of humor and, occasionally, some well-timed sarcasm. 

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.