Senior Account Supervisor, Health + Wellness

About The Role: 

Zeno Group is seeking a fearless Senior Account Supervisor to join our rapidly growing dynamic Health + Wellness team. Zeno’s global health team works with long-established Fortune 500 companies as well as innovative start-ups and health providers, health systems and organizations.   

Our work incorporates the full range of integrated marketing solutions from earned media and social engagement to fostering internal alignment and sales force adoption of game-changing business strategies. This role is responsible for playing a central part in providing day-to-day counsel and leadership to clients and teams working on high-visibility programs that elevate critical healthcare products, with a focus on consumer health and wellness. The right individual will work closely with leadership to counsel clients, manage and mentor account teams and develop breakthrough ideas to drive client business success.  

This role is based in New York.  

• Work daily with an integrated team to achieve client goals. 
• Work with senior leaders to provide strategic client recommendations.  
• Continually seek to evolve your knowledge of the client’s business and competitors, industry, media landscape, social media and influencer trends, and emerging cultural trends. 
• Participate in the development of campaign ideation, execution, and support/oversee always-on communications activities, while managing account & integrated team members and communicating with inter-agency team (IAT) and client stakeholders. 
• Oversee the development and facilitation of media & social media materials. 
• Collaborate with finance colleagues on account utilization planning, approving time and invoices, and account/integrated team leads on budget management. 
• Manage and teach junior colleagues. 

• 6 years of PR experience in a healthcare practice of an agency or within the marketing or communications department of a consumer healthcare company, personal wellness company, or biopharmaceutical or device manufacturer.  
• Bachelor’s degree. 
• Deep understanding of integrated marketing directed toward consumers and patients; interest and experience in women’s health preferred. 
• Excellent written, verbal, and interpersonal communication skills. 
• Exceptional client service skills and experience working within an inter-agency team (IAT) model. 
• Knowledge of the consumer wellness space, in addition to healthcare industry regulatory guidelines. 
• Multi-task, meet deadlines and handle changing needs of clients; proven critical-thinking skills and ability to anticipate client questions and needs. 
• Proficient in MSOffice, advanced proficiency in PowerPoint and other presentation platforms. 
• Proficient in agency team staffing and client budget management. 
• Track record of mentoring and developing junior talent. 

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

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