Warehouse Manager

We Are Redefining How People Approach Their Health

ZOE is the science and nutrition company leading a movement to transform the health of millions.

We exist because the food we eat is making us sick. Most of what we are taught about food is wrong.

ZOE runs the world’s largest nutrition science study to find scientifically proven solutions.

Our randomized controlled trial of ZOE proves that if you eat the right food for your body, you can feel healthier in weeks and be on track for more healthy years.

ZOE can change the way you eat, feel, and live. We host world-leading scientists on our podcast and bring proven science to your plate with Daily30+, our 30+ plant supplement.

Over 100,000 people rely on ZOE Membership, our personalized nutrition program, to make smarter food choices. ZOE Membership turns complex science into clear step-by-step actions, helping you improve your health with every meal.

ZOE means life — and you can change your life with food.

Visit our career page and become a ZOEntist 🚀

About the team

The Operations team is responsible for the execution and success of our D2C member experience and B2B supply chain. This team covers all backend operations from order to results delivery for our food products and home testing kits; and retail product supply chain. This includes inventory & fulfilment, vendor management & performance, and testing data analysis. We bridge the gap between member expectations and lived experience. Our team is innovative, driven and passionate about ZOE’s mission to improve the health of millions.

About the role

As our Warehouse Manager, you will oversee the efficient operation of our warehouse activities, ensuring smooth processes and timely deliveries. This role is perfect for a proactive leader who thrives on solving challenges, driving operational excellence, and building strong team dynamics. You’ll manage all aspects of the warehouse, from staffing and inventory management to ensuring compliance with safety and regulatory standards. Your efforts will directly contribute to delivering exceptional experiences for ZOE’s customers.

• Managing and overseeing daily warehouse activities, including receiving, storage, picking, packing, and shipping of goods.
• Ensuring accurate inventory tracking, reduce discrepancies, and maintain optimal stock levels in alignment with demand.
• Supervising and developing warehouse staff, fostering a culture of collaboration, safety, and high performance.
• Collaborating closely with ZOE's Talent Acquisition Team and external agencies to identify and secure the best talent for your team.
• Implementing and maintaining efficient warehouse workflows, leveraging technology to drive accuracy and productivity.
• Ensuring adherence to health and safety standards, as well as regulatory and company policies.
• Monitoring key performance indicators (KPIs) such as order accuracy, lead times, and cost efficiency, and propose improvements where necessary.
• Working closely with the logistics, supply chain, and customer service teams to ensure seamless operations and resolve issues proactively.

• Experience as a Warehouse Manager or in a similar logistics role, ideally in e-commerce, food, or health-related industries.
• Have strong leadership skills with experience managing diverse teams.
• Have proven experience in hiring both permanent and temporary talent to build and scale your team effectively.
• Have solid knowledge of warehouse management systems (WMS) and inventory control software.
• Have excellent organisational and problem-solving skills.
• Have ability to analyse data, track metrics, and implement process improvements.
• Are familiarity with health and safety regulations and compliance requirements.
• Have a proactive and adaptable approach to handling challenges in a fast-paced environment.

The experience, skills, and attributes listed above reflect what we believe will contribute to success in this role. If you're passionate about ZOE and the opportunity, but don't meet 100% of the criteria, we still encourage you to apply. We are committed to supporting growth and are happy to offer upskilling opportunities where possible.

Compensation Philosophy

At ZOE, we are committed to offering competitive and equitable compensation that reflects the value of each role and aligns with regional labor market standards. Our approach to compensation goes beyond just base salary — we offer a comprehensive package that includes base pay and stock options, ensuring that every team member is rewarded for their contributions to the company’s growth and success.

We believe that building a thriving team requires not only providing fair and competitive compensation but also fostering an environment where success is shared collectively. Our total compensation package is designed to support the well-being of our employees, recognise their individual contributions, and empower them to grow alongside ZOE.

Benefits & Perks

At ZOE we understand the significant role our benefits play in motivating, inspiring and safeguarding our employees' well-being. Our benefits strategy is thoughtfully designed to echo our mission and values, recognising the diverse needs arising from different life stages of our ZOEntists.

Our approach to benefits takes an inclusive and flexible view of both personal and professional growth. From competitive health insurance and wellness packages to inclusive parental policies, building connection, and tailored professional development programs, we've got you covered.

At ZOE, we continue to build a benefits package that invests in our team members’ long-term personal and professional growth and wellbeing, adding to this list as it evolves.

Equal opportunities

 We are committed to fostering a diverse and inclusive team where every individual can bring their authentic self to work. We believe that this is key to our success and are dedicated to positively impacting the tech industry. As part of our commitment to equal opportunities, we encourage candidates from underrepresented backgrounds to apply. We ensure a respectful and inclusive environment for all and do not discriminate on the basis of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. If you require any accommodations during the interview process, please feel free to inform us, and we will make every effort to support your needs.