Deal Desk Analyst - job 2 of 2

As a Deal Desk Analyst at Zscaler, your main responsibilities will include ensuring the accuracy of quotes, guiding sales teams on deal structures, and recommending the best quoting approaches while ensuring compliance with company policies. You will also manage non-standard deals and work collaboratively with cross-functional teams to develop pricing and product strategies.

To be considered for the Deal Desk Analyst position at Zscaler, you should have a minimum of four years of experience in deal support management or sales operations. A strong proficiency in Salesforce and MS Office is essential, along with exceptional analytical skills and a solid understanding of sales processes.

Zscaler provides comprehensive support for its employees, including various health plans, generous vacation time, parental leave options, education reimbursement, and a culture that promotes diversity and inclusion. As a Deal Desk Analyst, you'll benefit from a collaborative environment that values your contributions and supports your professional growth.

In the role of Deal Desk Analyst at Zscaler, you will primarily use Salesforce and SF CPQ for managing deals and quotes, alongside MS Office for various analytical tasks. Familiarity with these tools will enhance your ability to provide accurate and efficient service.

Zscaler fosters an inclusive and supportive workplace culture for Deal Desk Analysts. The team is composed of individuals who are passionate about cloud security and collaboration, creating an environment where innovation thrives and every voice is valued.

To ensure accuracy in quotes, I implement a thorough review process that involves double-checking all details against our pricing guidelines while collaborating closely with the sales team for any unique requests.

In my previous position, I encountered a non-standard deal request that required creative solutions. I collaborated with cross-functional teams to develop an approach that met both customer needs and company guidelines, ultimately leading to a successful outcome.

I have over four years of experience using Salesforce extensively for deal management, as well as SF CPQ for quoting. My proficiency in these tools allows me to streamline processes and enhance accuracy.

I possess a strong understanding of various sales methodologies from my previous roles. I utilize this knowledge to align proposals with market conditions and internal strategies, ensuring our offers are competitive and compliant.

I prioritize effective communication and time management. I begin early to set expectations, and I regularly check in with team members to ensure we are on track to meet deadlines without sacrificing quality.

I apply a combination of quantitative analysis and qualitative insights, looking at historical data and current market trends to assess deal viability and optimize pricing strategies.

I would first gather all relevant data and engage in discussions with the sales team to understand their perspective. Then, I would offer tailored insights based on our guidelines to help them navigate the complexities effectively.

In my last role, I identified bottlenecks in the quoting process and proposed a streamlined approach that reduced the turnaround time for quotes by 30%, which significantly improved sales team efficiency.

Compliance in deal management means adhering to internal policies and external regulations. I ensure that all deals align with these standards while also fostering creativity in providing solutions.

I contribute to a positive team environment by actively listening, offering support, and sharing celebratory moments when we achieve our goals together, fostering an atmosphere of collaboration and mutual respect.