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Director, Pre-Sales Solutions Consulting - job 2 of 2

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen! 

The Role

As a Director of Pre-Sales Solution Consulting, you will hire, shape, develop, and mentor the team leading  the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help prospects understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help prospects understand how Amperity will fit within their ecosystem to enable their key use cases.

Interesting Problems

  • Recruit, enable, coach, and lead a team of Pre-sales Solution Consultants to support Sales efforts 
  • Be a consistent, empathetic, and available thought partner for your team; bolstering their technical expertise, fostering collaborative problem solving, and sharing best practices
  • Work closely with the team to ensure each SC is setup for success, offering clear expectations, relevant enablement, access to needed resources
  • Co-lead the team through consistent collaboration and thought sharing to identify opportunities for improvement, design effective solutions, and lead rollout of cross team strategies to positively impact the effectiveness of SCs
  • Continuously learn the platform capabilities and give expert guidance on its applicability to customer ecosystems and use cases.
  • Work closely with cross functional leaders across Sales, Pilots, Services, and Product to continue to iterate and improve how teams work together to deliver impactful solutions for our customers.

About You

  • Minimum 7 years experience in Pre-Sales Solutions consulting roles
  • Minimum 5 years experience in data/technology/consulting related roles 
  • Minimum 2 years’ experience leading a highly consultative (technical and business) group of Pre-Sales Solutions Consultants
  • Minimum 1+ years experience in marketing technology,  customer data management, analytics, database management, or business intelligence tool configuration and programming
  • Player-Coach with the ability and willingness to step in and assist the team where needed
  • Curious, with a growth mindset, and strong analytical and problem-solving skills
  • You foster a client-focused attitude in your team — a customer advocate
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Thought leader on effective solution selling skills (discovery, demonstrations, workshops) who can work with the team to define and roll out consistent strategies used across the team.
  • Experience with customer data related technology - SQL, databases, data integration tools, APIs, Machine Learning

Location

Seattle, WA or New York, NY

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary: 166,000 - 230,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position

Benefits 

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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Average salary estimate

$198000 / YEARLY (est.)
min
max
$166000K
$230000K

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What You Should Know About Director, Pre-Sales Solutions Consulting, Amperity

Join Amperity as a Director, Pre-Sales Solutions Consulting, where you can be part of our dynamic team in New York, NY or Seattle, WA. At Amperity, we're more than just a leading customer data platform; we're a community of passionate individuals dedicated to diversity, equity, and inclusion. Our innovative, AI-powered software addresses critical market needs, helping big brands decode vast amounts of data to enhance customer experiences and drive revenue. In this exciting role, you’ll be at the helm of our Pre-Sales Solutions Consulting team, steering the technical aspects of the sales process. Your mission will be to hire, mentor, and empower a skilled team of consultants who will directly engage with prospects to understand their unique challenges, objectives, and architecture. You'll play a pivotal role in showcasing how the Amperity Platform fits into these ecosystems, aiding brands to leverage their data like never before. You won't just be managing; you'll be a thought partner, creatively solving problems and sharing best practices across the board. This is a unique chance to make a tangible impact, collaborating with cross-functional leaders and driving improvements with a customer-focused mindset. With your extensive experience and leadership skills, you will not only shape your team but also contribute to the evolution of our solutions, ensuring success for both your team and clients. Get ready to propel your career to new heights and help us transform customer relationships one data point at a time!

Frequently Asked Questions (FAQs) for Director, Pre-Sales Solutions Consulting Role at Amperity
What are the main responsibilities of a Director, Pre-Sales Solutions Consulting at Amperity?

As the Director of Pre-Sales Solutions Consulting at Amperity, your primary responsibilities will include hiring and mentoring a team of skilled consultants, guiding them in addressing prospects' challenges, and demonstrating how the Amperity Platform integrates with their systems to meet their business goals. You're expected to create a supportive environment for your team and actively collaborate with other departments to deliver effective customer solutions.

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What qualifications do I need for the Director, Pre-Sales Solutions Consulting position at Amperity?

To be considered for the Director, Pre-Sales Solutions Consulting position at Amperity, candidates should have a minimum of seven years of experience in pre-sales solutions consulting, alongside at least five years in data-related, technology or consulting roles. Having experience with customer data management and marketing technology is essential, along with a proven record of leading consultative teams.

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How does leadership work within the Director, Pre-Sales Solutions Consulting role at Amperity?

Leadership in the Director, Pre-Sales Solutions Consulting role at Amperity revolves around empathy and collaboration. You'll serve as a thought partner to your team, helping them enhance their technical capabilities, sharing best practices, and facilitating problem-solving sessions. You will be responsible for setting clear expectations and fostering a client-focused culture that cherishes customer advocacy.

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What types of skills should I possess for the Director, Pre-Sales Solutions Consulting job at Amperity?

Key skills necessary for the Director, Pre-Sales Solutions Consulting role at Amperity include strong analytical and problem-solving abilities, exceptional communication skills to explain complex concepts simply, and effective solution-selling skills. A growth mindset and a collaborative approach to leadership are also crucial, allowing you to inspire your team and drive positive outcomes.

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What is the work environment like for the Director, Pre-Sales Solutions Consulting at Amperity?

The work environment for the Director, Pre-Sales Solutions Consulting at Amperity is hybrid, allowing flexibility between in-office and remote work. You’ll be surrounded by a passionate team, all committed to promoting inclusion and maximizing potential. The culture encourages open communication and dynamic teamwork, ensuring every member feels valued and empowered.

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Common Interview Questions for Director, Pre-Sales Solutions Consulting
Can you explain your experience with leading a Pre-Sales Solutions Consulting team?

In answering this question, emphasize your leadership style, your experience in mentoring teams, and how you have supported their success. Share examples of strategies you've implemented to boost team morale and performance, and illustrate how you’ve navigated challenges in the past.

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How would you approach understanding a prospect's unique challenges?

You should demonstrate your ability to engage in active listening and ask insightful questions. Describe specific methods you employ to uncover prospects' pain points, ensuring you're well-prepared to tailor your pitches and solutions to meet their needs effectively.

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What strategies do you use to educate potential clients about complex technical solutions?

Discuss how you simplify complex concepts by using analogies, visuals, and hands-on experiences. Stress the importance of understanding your audience's technical level and tailoring your communication to make the information accessible.

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How do you ensure your team is set up for success in Pre-Sales consulting?

Share your methods for providing resources, support, and continuous training to your team. You can mention setting expectations clearly, holding regular check-ins, and fostering a culture of collaboration where team members share insights and strategies to enhance performance.

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What experience do you have with metrics and KPIs in consulting roles?

In your response, outline the metrics you've tracked to evaluate success, such as sales-related targets, customer satisfaction metrics, or team development indicators. This demonstrates your analytical skills and your data-driven decision-making approach.

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Describe a time you successfully collaborated with cross-functional teams.

Use the STAR method to outline a specific time when you worked with teams from different departments. Highlight your role, the challenges faced, the steps taken to improve collaboration, and the positive outcome that resulted from your efforts.

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What methods do you employ for continuous learning and improvement?

Discuss your commitment to lifelong learning by mentioning professional development programs, networking, and keeping up with industry trends. Convey how you leverage these insights to innovate and enhance your team's effectiveness.

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How do you prioritize and manage competing demands in a Pre-Sales role?

Explain your decision-making process for prioritization, sharing specific tools or frameworks you use to manage time efficiently and ensure critical tasks align with sales goals. Highlight your proactive communication style in managing expectations.

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What do you consider essential when developing solution strategies for potential clients?

Discuss critical elements such as understanding the clients’ business objectives, aligning your solutions with their use cases, and ensuring each solution is tailored to address their specific challenges. This shows your commitment to customer-centricity.

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Can you give an example of overcoming objections during a sales presentation?

Share a concrete example that illustrates how you turned a negative into a positive. Highlight your listening skills and the techniques you used to address the prospect's concerns, ultimately leading to a successful outcome.

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Full-time, hybrid
DATE POSTED
January 28, 2025

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