Eligibility Coordinator

Eligibility Coordinator - Benefits

• Compensation: $19-22/hr (Negotiable) 
• Type: Full-Time
• Schedule: Monday - Friday; 8:00 am-5 pm
• 5-6 holiday, 5 sick days  
• Career development opportunities, including mentorship programs, leadership training, and executive coaching. 
• Team events, company lunches, free snacks, and a modern workspace. 
• Dog-friendly office environment. 
• Generous PTO plan and encouragement to use it! . 
• 401k & Roth IRA options. 
• Expense reimbursements for necessary travel and resources. 
• Medical, Dental, Vision, and Life Insurance options.  
• Multiple health plan options (HMO, PPO, etc.) for self and dependents. 
• Flex-Spending Account options. 

About Us: 

Care Partners is seeking a detail-oriented and compassionate Eligibility Coordinator to support its growing healthcare brand in Orange County and the Inland Empire. Care Partners is a multi-faceted healthcare organization growing exponentially in Southern California. We are one of the only healthcare organizations linking Clinical Medicine with Non-Medical Home Care, offering a unique and sought-after healthcare solution in Orange County, Los Angeles, and the Inland Empire. This role is an excellent opportunity for someone who thrives on ensuring access to services for individuals with developmental disabilities and their families. 

We have recently launched a new service line specializing in care for children and dependent adults with developmental disabilities. We are a contracted provider with multiple Regional Centers throughout California, and we are looking for YOU to help us grow this exciting new platform! 

The ideal candidate for Care Partners Eligibility Coordinator must radiate a passion for helping others and embody Care Partners’ core values of love, empathy, and compassion. The Eligibility Coordinator plays a critical role in verifying client eligibility, coordinating approvals, and ensuring seamless service initiation. This includes working closely with families, caregivers, and Regional Center representatives to facilitate access to needed services. 

Requirements: 

• Experience in eligibility coordination, case management, or a related role within the disability services field. 
• Exceptional attention to detail and organizational skills. 
• Strong interpersonal and communication skills, with a compassionate and professional demeanor. 
• Proficiency in computer systems, including Microsoft Office, CRM platforms, and internet-based applications. 
• A college degree is preferred but not required. 
• Ability to pass a federal background screen. 
• Valid driver’s license and proof of current auto insurance. 

Essential Functions:

• Eligibility Verification: Serve as the primary contact for verifying client eligibility with Regional Centers. 
• Review client applications, records, and documentation to ensure compliance with eligibility criteria. 
• Communicate with families and Regional Center representatives to resolve any discrepancies. 
• Documentation and Compliance: Maintain accurate records and documentation in our CRM system. 
• Ensure all eligibility processes comply with state regulations and Regional Center requirements. 
• Relationship Building: Develop and maintain positive relationships with clients, families, and Regional Center representatives. 
• Act as a trusted resource for families navigating the eligibility process for disability services. 
• Program Knowledge: Stay informed on  policies, and service codes. 
• Team Collaboration: Work closely with the Intake and Operations teams to ensure accurate eligibility determinations and smooth transitions to care services. 
• Provide feedback and recommendations to improve the eligibility verification process. 

All your information will be kept confidential according to EEO guidelines.