WATCH COMMAND SUPERVISOR

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Response Bureau is responsible to monitor incidents throughout the City, alert the public and City agencies, initiate NYCEM response, on-scene coordination and special event planning and coordination. It is comprised of for Watch Command, Field Response Unit, and the Response Support Unit.

The Watch Command unit monitors citywide radio frequencies; local, national, and international media; and weather forecasts 24 hours per day, seven days per week. They function as the central notification point for NYC, transmitting notifications to agencies and Notify NYC messages. Watch Command also dispatches Citywide Interagency Coordinators, deploys the Interagency Communications Vehicle and in support of incident command, dispatches assets, subject matter experts and request additional agency support when necessary.
With minimal supervision from the Deputy Commissioner of Operations and the Director of Watch Command, with latitude for independent initiative and judgment, the incumbent will supervise the daily operation of Watch Command (the NYC Emergency Management communications center).

The duties are as follows:

- Supervising the on-duty staff of Watch Command
- Coordinating with the Field Response unit to monitor and update the status of response personnel and assets
- Ensuring adequate staffing for upcoming tours of duty
- Ensuring that communication about public safety or public health incidents that adversely impact the City and require a multi-agency response are properly processed including, but not limited to, confirming the scope and nature of incidents, ensuring that agency notifications are performed, analyzing information from multiple sources, preparing reports for dissemination to Executive Staff and senior officials of the City, and interfacing with the City’s Emergency Operations Center (EOC)
- Supporting communications in the field at large events or incidents
- Conducting weather briefings with the National Weather Service (NWS) and report potential impacts to Executive Staff.
- Performing staff training
- Assisting in drills and exercises
- Other duties as assigned by the Director of Watch Command or Response Bureau leadership
- Work on special projects as needed.

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.
Candidates must be authorized to work in the United States without employer support to be eligible for selection.

The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

PREFERRED SKILLS

- Strong interpersonal and supervisory skills.
- Strong analytical skills.
- Proficiency with Microsoft Office applications ( Word, Excel, Access, and PowerPoint)
- Proficiency with GIS (geographic information systems) helpful.
- Strong project management skills.
- Strong writing and communications skills.
- Experience with public safety communications systems.
- Strong understanding of National Weather Service (NWS) products and hazard definitions.
- Ability to work in dynamic, high-stress environments.

In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:

Competencies:

Knowledge – possesses appropriate subject matter expertise.

Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.

Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.

Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.

Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

EMERGENCY PREPAREDNESS SPECIAL - 94612

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.