Assistant Director of Human Resources

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:
Impact - The work you do here matters to millions. 
Growth - Philadelphia is growing, why not grow with it? 
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

OIT is looking for an Assistant Director of Human Resources to support OIT’s Human Resources unit. You will act as a point of contact for HR-related queries from employees to external City departments. Under general supervision of the Director of Human Resources, the Assistant Director of Human Resources will be responsible for performing a variety of human resources duties in the following areas of recruitment, training, benefits, employee relations, safety, employment processes, HRIS, and general support. The Assistant Director will be critical in the day-to-day operations which includes supporting 570+ employees with various inquiries for the life cycle of the employee. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.

Position Summary

• Oversees the daily workflow of the department to include hiring & staffing, off-boarding, safety, employee relations, pension, benefits, payroll, employment verifications, unemployment hearings, new hire orientation, training, FMLA, ADA and leave of absence
• Maintains knowledge of trends, best practices, policy, and regulation changes in human resources; applies this knowledge to communicate changes in policy, practice, and resources to leadership
• Performs or oversees processing of HR transactions; develops and implements applications and procedures for coordination of transactions with Central OHR; prepare and maintain related HR transactions, records, and reports
• Serves as an expert resource to managers and employees by providing consultation on human resource issues; answers questions and provides information to employees requiring the interpretation and explanation of human resources program, policies, and procedures
• Act as point of contact in absence of OIT’s Director of Human Resources
• Coordinate the hiring process with OIT managers and human resources professionals to ensure timely hiring
• Assist with onboarding new hires
• Promote the City’s and OIT’s reputation as a workplace of choice
• Knowledge of the Health & Welfare manual, COBRA, pension guide, Civil Service Regulations, Home Rule Charter, and Administration Board Rules
• Performs other duties as required.

Competencies, Knowledge, Skills and Abilities

• Multi-task in time-sensitive situations with frequent interruptions and a high degree of public contact
• Analyze and interpret data and enter complex staffing and or relevant data into systems requiring supreme attention to detail, preferably in human resources information, payroll information management capacities, or other equivalent distributed database environments
• Work either as part of a team or individually
• Prioritize and achieve deadline goals with minimal supervision.
• Communicate effectively and develop working relationships
• Provide responsive and efficient customer service to employees in person, by phone, and in written communications
• Apply and effectively communicate policies or procedures, when necessary
• Knowledge of HR practices and disciplines
• Proficiency with Microsoft Office, including Word, Excel, and Access. Experience with Oracle preferred
• Strong oral and written communication skills
• Highly detail-oriented and organized
• Ability to exercise sound and independent judgment.

•    Bachelors degree in Human Resource Management, or equivalent field of study required.  
•    Eight - ten years of progressive human resources experience.
•    Two - four years experience in a Human Resources management role.
•    Experience working in a large governmental environment preferred.

Salary Range: $100,000 - $110,000

Starting salary to be determined based on experience and qualifications. 

Important: To apply, candidates must provide a cover letter and a resume.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].