Rental Coordinator

We are seeking a motivated and detail-oriented Rental Coordinator to join our team in Welshpool. In this role, you will be responsible for managing the rental process from start to finish, ensuring our customers receive the best possible service.

Responsibilities & Duties

• Coordinate and manage the rental process, including raising rental agreements, terminations, agreement changes and associated transport documentation relating to all rental equipment as per procedures set in place Maintain accurate records of rental transactions and inventory.
• Communicate with customers to understand their needs and provide appropriate rental solutions.
• Ensure timely delivery and pick-up of rental equipment.
• Collaborate with the sales and service teams to meet customer expectations.
• Handle customer inquiries and resolve any issues that may arise.
• Raising purchase order numbers relating to rentals
• Stocktake

Skills and Experience

• Previous experience in a similar role within the equipment rental or material handling industry.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.