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Email Marketing Specialist

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom Agency LLC is a leading growth agency dedicated to scaling the world’s best ideas. We have driven over $1 billion in attributable revenue for clients, servicing a portfolio of industry-leading brands across countless verticals.

We are looking for a talented, motivated, and creative Email Marketing Specialist who is driven and excited by the challenge of working with some of the fastest-growing Direct-to-Consumer e-commerce brands to join our team.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, and Spain.

A Day in the Life

  • Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients.

  • On a daily basis, you will execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns.

  • You’ll work directly with clients to manage the revision and approval process of their emails and SMS messages

  • On a monthly basis, you’ll develop creative campaign concepts for your client's retention marketing calendars.

  • You’ll work directly with our in-house design team to develop the design approach, ensuring the design vision for campaigns and flows comes to live, and managing the revision and approval process for client emails.

  • You’ll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers.

  • Driven and enjoy coming to the team and clients with new retention marketing ideas.

  • Execute automation/flow logic set-up, pop-up builds, and app integrations.

Who You Are:

We're looking for an Email Marketing Specialist to join our team! In this role, you will write email and SMS marketing copy, build and deploy email and SMS flows and campaigns, and develop content for our e-commerce, DTC clients.

  • You’re passionate about developing creative email and SMS marketing copy that drives loyalty and lifetime value for e-commerce clients.

  • You have experience working in Klaviyo or a similar ESP.

  • You’re passionate about marketing, and especially interested in learning and growing in the DTC, and e-commerce marketing industry.

  • You’re a creative and experienced writer and looking to grow your career in marketing copywriting.

  • You're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team and your clients.

  • You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing.

You should apply if this sounds like you:

  • 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc.

  • Past experience working at an agency or working with multiple clients in a fast-paced environment.

  • Experience working with Klaviyo or similar email service providers.

  • Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences.

  • Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.

Who We Are:

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

  • Unlimited Vacation Policy, and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy, and 10 Regionally specific holidays throughout the year to keep you recharged and sharp.

  • Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in LA, The Bay Area, New York, Philly, Sao Paulo, Lisbon, and Eastern Europe.

  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

  • Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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CEO of Darkroom
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Lucas DiPietrantonio
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Email Marketing Specialist, Darkroom

If you're a creative powerhouse with a flair for email marketing, Darkroom Agency LLC is the place for you! Based in São Paulo, we're on the lookout for a talented Email Marketing Specialist to help us craft engaging campaigns for some of the fastest-growing DTC e-commerce brands. Here, you won't just write emails; you'll partner with our Retention Marketing Manager to develop data-driven email and SMS strategies that truly resonate. Your days will be filled with writing, proofing, and scheduling compelling content—all while managing the approval processes with our clients. We believe in collaboration, so you'll work hand-in-hand with our in-house designers to bring your vision to life. This role is fully remote, allowing you to flexibly contribute while being supported by a dedicated team across Brazil, Portugal, and Spain. If you thrive in a fast-paced environment and love brainstorming new ideas, come join us and help shape the future of advertising at Darkroom Agency!

Frequently Asked Questions (FAQs) for Email Marketing Specialist Role at Darkroom
What are the responsibilities of an Email Marketing Specialist at Darkroom Agency?

As an Email Marketing Specialist at Darkroom Agency, you'll be deeply involved in executing data-driven email and SMS strategies for our ever-growing DTC e-commerce clients. This includes writing and scheduling campaigns, managing client revisions, and producing compelling copy. Creativity will be at the forefront as you develop campaign concepts and work closely with our design team to ensure your ideas translate beautifully into emails and SMS communication.

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What skills are required to be successful as an Email Marketing Specialist at Darkroom?

To excel as an Email Marketing Specialist at Darkroom Agency, you'll need 2-4 years of experience in digital marketing or copywriting, ideally within a fast-paced agency environment. Familiarity with Klaviyo or similar email service providers is also essential. Creativity, strong communication skills, and the ability to manage multiple projects simultaneously will be key drivers of your success in this role.

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Is the Email Marketing Specialist position at Darkroom fully remote?

Yes, the Email Marketing Specialist role at Darkroom Agency is fully remote! We embrace a remote-first culture, allowing you to work from anywhere in Brazil, Portugal, or Spain. This flexibility helps ensure that you can bring your best self to work while balancing life’s other demands.

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How does Darkroom support employees in their professional growth as Email Marketing Specialists?

At Darkroom, we believe in endless opportunities for growth! As an Email Marketing Specialist, you will gain insights into various services beyond your job description, allowing you to expand your skills and knowledge within an interdisciplinary environment. This cross-functional collaboration enhances your professional development and keeps you at the forefront of the industry.

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What is the company culture like at Darkroom Agency for an Email Marketing Specialist?

Darkroom Agency fosters a supportive and vibrant remote work culture. We emphasize collaboration, creativity, and mutual respect among team members. Our workplace values continuous learning and personal growth, offering perks like a flexible vacation policy and various regional holidays to ensure everyone stays recharged and inspired while delivering best-in-class customer experiences.

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Common Interview Questions for Email Marketing Specialist
Can you tell us about your experience with email marketing tools like Klaviyo?

In your answer, highlight specific projects where you've successfully used Klaviyo to create targeted campaigns. Mention how you set up automations, managed workflows, and analyzed performance to make data-driven decisions.

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How do you approach writing engaging marketing copy for emails and SMS?

Share your process for creating compelling copy. Discuss how you capture the brand’s voice, understand the target audience, and ensure the content aligns with the retention marketing strategy.

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Describe a challenging campaign you managed. What were the outcomes?

Discuss a specific campaign, the challenges you faced, and how you overcame them. Include metrics to showcase the success of the campaign and how it impacted the client's growth.

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How do you prioritize your tasks when working with multiple clients?

Explain your time management strategies, such as using project management tools, setting deadlines, and communicating effectively with clients to ensure all tasks are completed on time.

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What strategies do you use to increase email open rates?

Share specific tactics you've implemented, such as A/B testing subject lines, strategic send times, and segmenting lists to ensure content is relevant to the recipient audience.

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How do you stay updated with trends in email and SMS marketing?

Discuss how you follow industry blogs, attend webinars, and participate in networking events to stay informed about the latest technologies and best practices in DTC marketing.

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What qualities do you believe are essential for an Email Marketing Specialist?

Emphasize creativity, strong writing skills, analytical thinking, and an understanding of consumer behavior as key qualities that contribute to the success of an Email Marketing Specialist.

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How do you measure the success of an email marketing campaign?

Talk about key performance indicators (KPIs) like open rates, click-through rates, conversion rates, and ROI that you track to evaluate the effectiveness of your campaigns.

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Can you give an example of how you’ve used data to improve a marketing campaign?

Provide a specific instance where analyzing campaign data led to actionable insights that improved performance, such as refining target segments or optimizing content based on feedback.

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What motivates you as an Email Marketing Specialist?

Share your passion for creativity and innovation in marketing, as well as the satisfaction you get from helping e-commerce brands grow and engage their audience effectively through email and SMS strategies.

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We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people.

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Full-time, remote
DATE POSTED
January 28, 2025

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