People Experience Manager

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

The People Experience Manager for Colombia will play a pivotal role in elevating the HR function to support our country's growth objectives. This role requires a strong HR leader to deploy HR processes, enhance team performance, coach leaders and address key recruitment and retention challenges.

Joining as the People Experience Manager for Colombia, how will you make an impact?

• Ensure proactive and timely execution of the country Headcount Plan, balancing speed and quality in talent acquisition.
• Implement and standardize effective HR policies and processes that align with our growth strategy and global PX system (including talent acquisition, performance management and talent management, among others).
• Coach and collaborate with Colombia’s leadership team to align HR strategies with organizational goals while providing expert advice on people matters.
• Develop and implement programs to improve the employee lifecycle, impacting turnover.
• Act as a strategic advisor on organizational development and employee engagement.
• Manage labor affairs in collaboration with the legal team and external vendors.
• Build and develop a high-performing local PX team.

What will help you thrive?

• Bachelor's degree in Business Management, Industrial Engineering, Psychology, Law or a related field.
• At least 6 years of HR experience, including 3 years in a senior HR role within a high-growth or scaling organization.
• Proven success in optimizing HR functions, addressing recruitment and retention challenges, and leading cultural transformation.
• Fluent in spoken and written English.
• Results-oriented, hands-on and proactive.

Getting to know each other - What does the recruitment process look like?

• 30' Interview with Giuliana, Global Talent Partner
• SHL assessment (a numerical reasoning assessment - standard practice for our hires)
• 45' Interview with the Head of People Experience of Mexico. 
• 45' Interview with the Country Manager of Colombia 
• Business Case, including a few days’ preparation time
• 60' Interview with the Hiring team to discuss your thoughts and findings - exactly as if you were working here already.
• Offer (subject to references)!

What you will get in return?

• 💶 Competitive salary appropriate to your experience.
• ⚕️ Prepaid Medical Insurance.
• 📈 Share options plan after 6 months working with us.
• 👩‍💻Hybrid working model, with offices in Bogotá.
• 🍿Food vouchers via People Pass.
• 🧠 Unlimited access to the Ifeel emotional well-being tool .
• 🎂 Free birthday to spend the day with your loved ones!
• 🙌Join our team and share the greatness! Participate in our successful referral programme and get rewarded for bringing in exceptional talent like yours.
• 💙Last but most important: an amazing team that will welcome you and support you along the way.