Residential Services Coordinator

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

• The Residential Services Coordinator will gain hands-on experience in luxury residential management, assisting in daily operations related to property management, homeowner services, HOA coordination, and asset management. This seasonal position provides an opportunity to gain experience in residential operations while contributing to the exceptional service and hospitality that defines Sand Valley.

• Assist in managing the daily operations of private residences and rental properties.
• Support the Residential Manager in ensuring homeowner satisfaction by addressing inquiries and requests.
• Assist in communication directly with homeowners and prospects.
• Participate and lead property inspections, maintenance coordination, and improvement recommendations.
• Help facilitate SOP documentation and document homeowner interactions & trends.
• Assist with various reporting and expenditure tracking.
• Collaborate with various departments, including Housekeeping, Maintenance, and Front Desk, to maintain high service standards for Sand Valley’s homeowners.
• Contribute to programs that enhance the Homeowner experience.
• Perform additional duties as assigned to support the Residential Management team.

• Currently pursuing or possessing a degree in Hospitality Management, Business Administration, Real Estate, or a related field.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and problem-solving skills.
• The ability to handle sensitive information with professionalism and discretion.
• Interest in luxury hospitality, property management, and homeowner services.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work flexible hours, including weekends.

• Hands-on experience in residential and property management within a luxury resort setting.
• Exposure to HOA operations and asset management.
• Networking opportunities with hospitality professionals.
• Employee discounts on dining, golf, and retail purchases.
• Golf privileges and access to outdoor recreational activities.
• Potential career advancement opportunities within Sand Valley and its affiliated properties.

• Restaurant Discounts
• Retail Discounts
• Employee Meal Program
• Golf Privileges
• Uniform Allowance
• Employee Assistance Program – Canopy

• Full-Time Seasonal, Hourly, Non-Exempt

Sand Valley LLC is an Equal Opportunity Employer