Distribution Center Contact Receptionist Full-Time - $20.00 - $21.00/hr

Dunn Lumber is now hiring entry level positions at $21.00/hr! No previous work experience required; full time employees are eligible for the following benefits.

• HEALTH SAVINGS ACCOUNT: $900/year company contribution to your Health Savings Account
• HEALTH INSURANCE: 100% paid premiums on a high deductible medical, vision, dental,
• 401(K) PLAN WITH FINANCIAL PLANNING: Company-sponsored 401(k) plan with a 25% match (up to 15% of employee income,) and free annual financial planning meetings.
• TUITION REIMBURSEMENT: 50% tuition reimbursement for courses, classes, programs, and certificates that are focused on general education or professional development.
• PROFIT SHARING: Quarterly incentive parties for sales goals met, and a substantial annual profit-sharing bonus split between all eligible full-time employees.
• LIFE AND AD&D INSURANCE: 100% premium paid basic life insurance
• PAID TRAINING
• FIXED FULL TIME SCHEDULE
• VACATION & SICK/SAFE
• CLOSED ON SUNDAYS
• EMPLOYEE DISCOUNT

Since 1907, Dunn Lumber has been a family-owned company operating locally in the Seattle area. As a building materials supplier with nine retail locations, it is our mission to sell and deliver products to contractors, homeowners, DIYers, and everyone in between. We are dedicated to building and maintaining long-term relationships with our customers by providing expert advice and high-quality products.

Come work for a company where you are a name, not a number! We are looking for employees who want to learn a skillset and be an active part of our culture.

The Contact Center Receptionist is a supportive position that directs phone calls to appropriate stores or individuals at Dunn Lumber. This position answers incoming calls, handles certain customer inquiries, and routes customers to the appropriate party based on their stated reason for calling. Receptionists will answer about 40 calls per hour during the peak summer months.

The current available schedule(s) are:

(Monday - Friday 9:00am-5:45PM)

OR

(M TH F 7:00am - 5:45pm & S 8:00am - 4:45pm)

Employees must possess the ability to perform the following duties:

• Answer and direct calls to sales groups, leadership teams, or a specific employee
• Efficiently operate a multi-line phone system
• Maintain calm in difficult situations
• Adeptly manage multiple priorities
• Conduct oneself in a manner consistent with Dunn Lumber’s core values
• Other duties as assigned

To perform this job successfully, an individual should have competent typing skills, proficient in general computer operations, and a clear and pleasant speaking tone over the phone. Prior experience using multi-line phone systems is preferred.

This is an entry level position with a paid two-week training period and continued learning while employed. The two-week training is completed on site with your supervisor or at a *Training Yard with the Training Department. The training for this position will focus on product knowledge, Point of Sale software, and yard operations.

*Training hours are Monday – Friday 8am – 4pm and is required

This position is in a yard/retail environment. This position is largely active and requires employees to be on their feet for most of the shift. The noise level is moderate to loud.

Dunn Lumber is proud to be an Equal Employment Opportunity that is committed to diversity, equity, and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.

People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.

We are an E-Verify® employer, where required by law.