Customer Service Representative - Veterinary

Join Our Team as a Customer Service Representative!

Are you passionate about providing exceptional service and creating positive experiences? Do you thrive in a fast-paced, team-oriented environment? At Coral Springs Animal Hospital, we are searching for a compassionate and detail-driven Customer Service Representative to join our team and play a key role in supporting our clients and their beloved pets.

About Us:

At Coral Springs Animal Hospital (CSAH), we combine cutting-edge veterinary medicine with a heartfelt commitment to compassionate care. As an AAHA-accredited facility, we are proud to be a leader in primary care, specialty services, and 24/7 emergency care.

Our mission goes beyond exceptional care—we focus on creating a Fear Free environment, reducing stress for pets and their families while delivering an unparalleled client experience.

About the Role:

As a cornerstone of our welcoming and professional environment, you'll help ensure every visit to our hospital is seamless and stress-free, contributing to our mission of delivering world-class veterinary care.

• Greet clients with a warm, friendly attitude and maintain a positive atmosphere.
• Provide exceptional service through phone, email, and in-person communication.
• Schedule appointments, manage client records, and process payments accurately.
• Address client inquiries and concerns with empathy and efficiency, escalating when necessary.
• Support our veterinary team by facilitating seamless client and patient flow.

• Skills & Traits: Excellent communication, attention to detail, and a calm demeanor under pressure.
• Experience: Prior experience in a customer service role in veterinary or healthcare environment preferred.
• Passion: A genuine love for animals and a commitment to their care.
• Versatility: Ability to adapt to a fast-paced environment and manage multiple priorities.
• Flexibility: willingness and ability to work nights and weekends as needed.

Why Join Us?

At Coral Springs Animal Hospital, we offer more than a job—we provide a fulfilling career in a collaborative and supportive environment.

Benefits Include:

· Competitive compensation.

· Comprehensive benefits package (medical, dental, vision, 401(k), FSA, HSA).

· Pet discounts and revolving medical account for personal medical expenses and pet care.

· Professional growth opportunities with a focus on internal promotion.

· The chance to work with a passionate, animal-focused team in a high-energy setting.

About Coral Springs Animal Hospital

For more information about our hospital, visit: https://www.coralspringsanimalhosp.com/

Coral Springs Animal Hospital is proud to be part of the EVG Specialty Network, providing access to a wealth of expertise, resources, and opportunities. Learn more at: https://evgspecialty.com/

Ready to Join Our Team?

If this opportunity excites you, we want to hear from you! Submit your resume and a brief cover letter letting us know why you’d be a great fit for our team.

Coral Springs Animal Hospital is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.