Customer Service Representative - Village Veterinary Clinic - OH

We have an exciting opportunity at Village Veterinary Clinic!We’re looking to add a full-time Customer Service Representative to our talented team!

Why choose Village Veterinary Clinic?

Providing pets in the Mayfield area the best care, for over 50 years! Village Veterinary Clinic is a state-of-the-art, full service veterinary hospital that treats canine and feline patients. We put our patients first in all that we do and are proud to be an AAHA Accredited hospital. Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. In addition to preventative care our hospital also offers behavior consultations and individualized training programs created with your companion’s best interest in mind. Our veterinary team understands the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors. 

Village Veterinary Clinic might be the right place for you if: 

•You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.

•You’re organized, detail oriented, and have superior communication skills.

•You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.

•You’re technologically proficient, and confident in your ability to manage patient charts. 

•You want a supportive environment to learn and grow in your profession.

•You’re looking to be a part of a thriving hospital, with a wonderful team culture. 

Not familiar with the area? Don’t worry!

•Mayfield, Ohio is a village in Cuyahoga County with a very welcoming community. There are plenty of community events to partake in, restaurants to enjoy, along with retail shops, walking trails, farmers markets, and much more. Mayfield is an ideal place to call home, raise a family, and build a thriving career. 

We value health, well-being, and professional growth:

•Our compensation package is competitive, and commensurate with experience.

•We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.

•Encore Vet Group will provide up to a 5% match on 401K plans. 

•We happily provide a generous CE allowance, as well as time off to attend CE events.

•We contribute a uniform allowance to all full-time and part-time team members.

•We provide pet credits and discounts for personal pets of all part-time and full-time team members.

•We offer opportunities for career advancement and celebrate every team member’s desire for professional development. 

•Providing PTO, floating holidays, and parental leave to our team members is paramount. 

If you think Village Veterinary Clinic might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you, reach out to Alanna Cappello at alanna.cappello@encorevet.com to learn more!

Encore Vet Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Employment decisions are made based on merit, qualifications, and business needs. 

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