Client Development Manager
About Fora
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.
At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.
Our platform combines innovative technology with the human touch, offering:
- Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
- A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
- Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
- Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.
Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 100+ full-time employees based in downtown New York City. We are proud to be backed by an incredible group of investors, including Forerunner Ventures, Insight Partners, and Heartcore Capital, whose support underscores our commitment to building a platform that not only revolutionizes the travel industry but also creates meaningful opportunities for individuals everywhere.
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
We’re looking for a multitalented professional who is equal parts travel advisor, sales development rep, data analyst, and advisor coach. Reporting to Fora’s Client Development Lead, you will take over the day-to-day management of Fora’s best-in-class Client Leads Program (CLP), which grew nearly 10x in 2024 and is poised for continued step growth in 2025 and beyond. Through your daily interaction with Fora’s highest-certified advisors, you will also work cross functionally with HQ’s Advisor Experience, Travel Operations, Business & International Operations, and other teams.
Key Responsibilities
- Daily administration of complete CLP sales funnel, from raw inquiries to closed-won.
- Manage CLP data including Omni dashboard, workbooks, and queries, for timely and accurate CLP data tracking and reporting.
- Analyze CLP data trends over time and create new data insights.
- Identify and cultivate in-house prospects and coordinate hand-off to HQ bookings team
- Manage CLP offshore staff and grow the team as needed.
- Facilitate biweekly “Coaching to Close” and “CLP Onboarding” live training sessions.
- Regular 1:1 micro-coaching sessions with CLP participant advisors.
Requirements
- 2-4 years professional experience
- Bachelor’s degree in business, hospitality, or a related field, or equivalent experience
- Ability to thrive in a fast-paced, high-growth startup environment with a willingness to learn and adapt quickly
- Demonstrated proficiency in written and verbal communication with customers or clients
- Demonstrated ability to analyze data, identify key themes, and generate actionable insights
- Strong organizational skills with the ability to manage multiple projects, meet deadlines, and work efficiently under pressure
- Team player with the ability to collaborate effectively
Strongly Preferred
- Professional sales experience
- Familiarity with Fora’s advisor community
- 2+ years experience as a travel advisor (or related hospitality sales)
- Facility with Omni, Intercom, Slack, Pipedrive, etc.
Compensation
Annual Salary: $70-$80k + equity. Other benefits include:
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- 401k plan
- Commuter Benefits
- Classpass Membership & Gym Access
- Stock Options
This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.
Our Values
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
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WORK AUTHORIZATION
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
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Fora is a team of entrepreneurs and technologists building travel advisors, creators, and enthusiasts at the center. Its mission is to empower 100,000 travel entrepreneurs, and Fora is doing it by curating the most incredible experiences for trave...
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