Coordinator, Loan Portfolio (Contract)

About Futurpreneur  

Futurpreneur is a national non-profit organization that empowers young, diverse entrepreneurs, ages 18-39 to start, buy or grow their businesses in Canada, by providing loans with mentorship and resources.

Founded in 1996, we have helped more than 18,700 young entrepreneurs, promoting entrepreneurship among Canadian youth as a critical pillar for diversifying the economy, generating employment opportunities, and fostering a sustainable future.

Futurpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW). 

Our Purpose (why we exist): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs

Our Mission (what we do every day to achieve our purpose): To empower diverse entrepreneurs ages 18-39 by providing loans with mentorship and resources to help them start and buy businesses that contribute to sustainable and inclusive economic prosperity, in their communities and across Canada.

Our Values (how we work – our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent.

Here’s the opportunity: Coordinator, Loan Portfolio

Reporting to the Manager, Loan Portfolio, you will contribute towards an accurate and balanced loan portfolio. You will be a part of the Finance & Loans team and will assist with processing and documenting various loan-related transactions, while adhering to the appropriate internal targets.

This is a full-time, 13-month contract position based in Toronto, ON. The incumbent will be working on our hybrid work model (minimum 2 days in the office). Please note that during the training period, additional in-office days may be required.

What you will do:

Maintain Integrity of the Loan Portfolio

• Prepare files for loan disbursements
• Ensure loan advancement by accurately uploading disbursement EFTs
• Reverse and assign payments that return NSF (non-sufficient funds)
• Assist with processing loan payments as needed
• Program loan restructure requests in the loans system
• Generate and upload monthly loan statements to client portal
• Monitor loans email inbox to respond to entrepreneur and/or internal inquiries
• Prepare the yearly audit confirmation letters to the auditor and assist with the process as needed

 Review and Reconcile Loan Portfolio

• On a weekly basis, reconcile all loan transactions in the loans system and upload transactions to the Accounting system for month-end
• Work with the Finance team to resolve any discrepancies that come up during the reconciliation
• Run system reports periodically to ensure accuracy of loan portfolio

Prepare Monthly/Quarterly Reports for Month-End & Quarter-End

• Collaborate with Finance and other teams to provide various Excel-based ad hoc reports using the data in the loans system
• Provide support to Director, Finance and Chief Finance Officer relating to loan portfolio reporting
• Assist with monthly/quarterly reports relating to disbursements, write-offs, and restructures to inform the Finance and Loans team on how the portfolio is doing while monitoring any related trends

Identify Process and System Improvements

• Suggest efficiencies related to workflow within the team
• Work with manager on loan system improvements and use feedback from team to identify gaps
• Identify reporting needs and collaborate with vendor support team to implement updates as needed
• Ad hoc duties as assigned by the manager to help support the Loans and Finance team ort the Loans and Finance team

What you will have: 

• Relevant experience may include education with a focus in Finance, Business Administration or related discipline or equivalent hands-on career experience
• 2 years' experience in loan portfolio or business administration
• Detail-oriented with strong attention to accuracy
• Full proficiency in Microsoft Office - Intermediate-level Excel skills, including dynamic spreadsheets and intermediate-level skills with other MS Office software
• Demonstrated experience in working with a client relationship management (CRM) system
• Demonstrated experience in supporting internal and external client needs
• Proven success working proactively both independently and as part of a team
• Track record of contributing ideas and implementing process improvements
• Demonstrated ability to work effectively under pressure in a dynamic environment
• Ability to work in a fast-paced environment, responding to multiple queries and deadlines simultaneously
• Excellent English verbal and written communication skills
• Bilingualism in French & English (spoken & written) is an asset
• Experience and/or passion for Futurpreneur’s mission and the entrepreneurial ecosystem is an asset.
• Alignment with Futurpreneur’s values and commitment to the mission/purpose of the organization
• Be a role model for Futurpreneur’s organizational culture by creating a positive impact at every touchpoint with people

Futurpreneur offers you the opportunity to work for an organization with a clear and compelling purpose - To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs. Respect, teamwork, diversity and inclusion, transparency, empathy, impact, innovation, high performance, recognition and working hard and having fun are important to us!

We offer an attractive compensation package that encompasses a competitive salary, amazing benefits such as, health and dental benefits package plus RRSP contribution matching, health spending account, flex hours and more.

Futurpreneur Canada is committed to an inclusive, equitable workplace and encourages applications from all qualified candidates. We embrace the unique perspectives and experiences within our team. Reasonable accommodation is available on request for candidates taking part in the selection process. 

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