Communications Associate

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for a Communications Associate who will generate earned media to support GoFundMe fundraiser organizers and special projects, and execute proactive announcements to targeted media in the United States. It’s an exciting opportunity to grow in the Communications field and help impact our GoFundMe users.

The Job…

• Pitch and generate stories about fundraisers and fundraising trends to local and regional reporters
• Build and maintain strong relationships with reporters in a designated region of the U.S. and consistently generate positive press coverage for our customers and brand
• Monitor and respond to news events in real-time by ensuring local media is aware of GoFundMe fundraisers and our world-class Trust & Safety protections
• Develop/deploy creative earned media tactics to generate news coverage that best serve our customers, overall business goals, and the newscycle
• Expand amplification efforts to make our customers more successful, both internally through cross-functional collaboration across our Global Go To Market team, and externally through identifying new types of media channels
• Work with GoFundMe customers to help tell their stories to a broad audience
• Serve as an official on-the-record spokesperson, when needed, and write clear messaging for reactive reporter statements about activity on our platform, company processes, and GoFundMe’s mission
• Help identify and build relationships with local community organizations, relevant stakeholders, and people of influence in the region
• Manage monthly reporting and consistently deliver on outlined team metrics

You… 

• BA/BS in Journalism, English or Communications or equivalent experience
• 3-5 years of experience in a newsroom or comms environment, securing media coverage
• Strong, clear written and verbal communicator, with the ability to tailor messages for different audiences and demonstrated creative in maximizing storytelling opportunities
• Solid understanding of the media and socio-political landscape
• Excellent project management skills with the ability to lead and implement multiple time-sensitive projects
• A dependable teammate, who works well with internal cross-functional and external collaborators, and with the ability to operate under own direction and demonstrate high productivity

Why you’ll love it here...

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $61,000 - $91,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.