Revenue Operations Senior Manager

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

We are looking for an exceptional candidate to join Gong’s Operating team leading operations for our partnerships organization. This role is a great fit for a passionate individual who has experience in B2B SaaS operations, consulting, sales, account management, customer success, value engineering and technology consulting.

The Partner Operations Manager will own end-to-end partner operations while developing and executing strategies to accelerate partner growth. This role combines strategic thinking with operational excellence to build and optimize our partner ecosystem.

RESPONSIBILITIES

• Design and implement the overall partner strategy, including growth targets, partner selection criteria, and engagement models
• Develop annual and quarterly objectives for the partner organization, aligned with company revenue goals
• Create and maintain partner performance metrics and KPIs to measure success and drive growth
• Identify new partnership opportunities and market segments for expansion
• Build and optimize operational processes for partner onboarding, enablement, and ongoing management
• Oversee partner program operations including partner tiers, benefits, and requirements
• Manage partner-related systems and tools to ensure efficient tracking and reporting
• Create scalable processes to support partner success and revenue growth
• Collaborate with cross-functional teams (Sales, Marketing, Product) to ensure alignment and support for partner initiatives
• Serve as the primary escalation point for complex partner issues and strategic decisions
• Build strong relationships with key partners and internal stakeholders

QUALIFICATIONS 

• 7+ years of experience in partner operations, channel management, or similar roles
• Proven track record of building and scaling partner programs in high-growth technology companies
• Strong analytical skills with experience in data-driven decision-making
• Excellence in cross-functional leadership and stakeholder management
• Bachelor's degree in Business, Technology, or a related field. MBA or relevant advanced degree preferred
• Experience with partner management platforms (e.g., PartnerStack, Impartner)
• Background in SaaS or enterprise software
• Track record of managing partner revenue growth of $50M+

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $130,900 - $163,200 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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