Employment Coordinator

Hello Neighbor is seeking an Employment Coordinator who will support the efforts of the Employment Team as they welcome Pittsburgh’s newest neighbors. 

Working from our Pittsburgh, PA office, the Employment Coordinator provides and/or coordinates the required services and assists newly arrived refugees, SIVs and Afghan parolees to achieve early self-sufficiency through employment within the 240 Day period. This includes providing required case management services to all household members, supporting job seekers in all aspects of their job search, and liaising with employers to build partnerships and match clients with appropriate employment opportunities. 

Founded in 2017, Hello Neighbor works to improve the lives of recently resettled refugee families by matching them with dedicated neighbors to guide and support them in their new home. We’ve expanded from our mentorship program to now include refugee resettlement services, family service programs, a national program supporting other refugee and immigrant nonprofits around the country. 

This is an in-house position at our Pittsburgh, PA office in Larimer. We are currently on a hybrid return-to-work and in the office on Tuesday, Wednesdays and Thursdays. We require COVID-19 vaccination for full-time employees.

Reports To: Employment Supervisor

• Directly provide required services, including Case Management, Employment Services, Core Maintenance Assistance Services, and Administration. 
• Directly provide or refer clients for additional required services, including English Language Training, Health and Medical Services, Employment Training or Recertification, Social Adjustment Services, and Support Services. 
• Secure appropriate interpretation/translation services for meetings and communication with clients, including for job interviews. 
• Complete all required documentation, assessments, and administrative paperwork within required time frames, including creating and maintaining Case Files and Case Notes documenting all employment and case management services occurring during the 240 day Matching Grant period.
• Communicate directly with employers in a professional manner to identify employment opportunities, place clients, work through barriers, and build partnerships.  
• Provide or coordinate transportation to all initial employment interviews and bus orientation for permanent placements. 
• Provide all post 90 day case management services to all members of the Matching Grant case. This includes any support and referral services that arise during the Matching Grant period. 
• Coordinate and present pre and post employment training for all job seeking Hello Neighbor clients. 
• Help clients meet their self-sufficiency goals and requirements by the end of the Matching Grant period.
• All other duties as assigned. 

• Bachelor’s Degree
• Requires 4+ years of related and/or applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities
• Willingness to work in a fast paced, multicultural environment
• Reliable access to a car, valid driver’s license and proof of insurance
• Alignment with and support of Hello Neighbor’s core values
• Flexibility and ability to work nights and weekends as needed

• A team player
• Energetic, motivated and hardworking
• Ability to take direction and work independently, as well as collaboratively
• Ability to take initiative and manage multiple tasks and projects at a time
• Passion for community building, refugee and immigrant rights
• Ability to communicate with diverse communities
• Excellent writing, communication and organizational skills
• Living migration experience and fluency in other languages a plus

• $21.63-23.07/hour, 40 hours weekly
• This is an in-house, regular, full-time, non-exempt position.
• Clearances required: Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal History Clearance, Federal Bureau of Investigations (FBI) Criminal History Clearance (PA Act 23 & Act 24); Mandatory Reporter and/or PSEA training may also be required depending on job requirements
• We require COVID-19 vaccination and a booster for full-time employees
• Applications are accepted on a rolling basis
• Selected candidates will be invited to interview on a rolling basis
• Anticipated start date: March 2025
• The successful candidate must be currently authorized to work in the United States.
• Comprehensive benefits package available, including medical/dental/vision insurance for employee and dependents (75% employer-paid), generous PTO policies, paid holidays, and participation in employer-sponsored retirement savings with employer match (after 12-months’ employment).

Equal Opportunity Employer

At Hello Neighbor, we are committed to being an inclusive workplace where diversity in all its forms is championed. Hello Neighbor is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

All Applications Welcome

Data shows that women and people of color more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. If you feel passionate about our efforts and believe that you have the skills to contribute to the growth of our organization, we want to hear from you!