Receptionist & Showroom Coordinator

Reports to

Office Manager

Role Overview

We are looking for a proactive Receptionist & Showroom Coordinator with an energetic and positive attitude. You’ll be a brand ambassador and first point of contact for all visitors to the office so it’s crucial you’re passionate about the Jaded brand, Gen-Z culture and working within the fashion industry.

Responsibilities and Duties

• Ensure the main reception area is tidy and welcoming at all times
• Welcome visitors and give a fantastic first impression of the Jaded brand
• Arrange welcome drinks and snacks when required for external visitors
• Manage and co-ordinate meeting room bookings
• Ensure meeting rooms are tidy and presentable and set up as needed
• Arrange courier collections and deliveries for the team
• Manage the courier drop-off and collection points on all floors and distribute post and parcels to the team
• Organise the Showroom/Studio making sure the latest Jaded collections are displayed and presented as advised by the Directors
• Check the showroom regularly throughout the day and tidy when necessary
• Ensure rails in the Showroom/Studio are tidy and clothes are steamed when needed
• Help out tidying the styling cupboards with the creative team
• Respond to various daily ad-hoc requests from the Directors and Office Manager
• Order stationery, courier and disposable kitchen supplies
• Manage/organise stationery cupboards
• Organise a food van to deliver complementary lunch to the team once a month
• Assist in organising social events and seasonal treats for the team
• Maintain good relationships with the cleaning company and facilities providers – address and report issues if standards are not being met
• Liaise with external IT consultants to help resolve IT issues for the team
• Daily walk arounds to check for any maintenance/health and safety issues
• Assist in packing, labelling and sending back samples to the warehouse
• Assist with HR tasks related to the onboarding/offboarding of staff
• Assist in inducting new joiners
• Assist with fire safety procedures and keeping first aid supplies fully stocked
• Assist in researching travel options for the team and general administrative tasks
• Play a key role in ensuring office operations run smoothly every day
• Assist in receiving food deliveries and replenishing kitchen snacks if the Facilities Assistant is off
• This list is not exhaustive, you will be expected to carry out other tasks when they arise in order to effectively carry out your role

• A passion for Gen-Z culture and the Jaded brand
• Proactive and energetic with a positive ‘can-do’ attitude
• Flexible working approach with ability to adapt to the needs of the team
• Ability to form and maintain good relationships with all departments
• Great organisational, interpersonal and problem solving skills
• Strong team player with great initiative
• Brilliant time management with the ability to prioritise tasks and work in a fast moving and reactive environment
• Ability to communicate confidently, effectively and appropriately with colleagues, suppliers, guests, wider team and senior management
• Proficient in Microsoft Office
• Fluent written and verbal English

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)