Affiliation Analyst & Account Manager

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. 

We are looking for a dynamic and data-driven Affiliation Analyst & Account Manager to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate into digital performance and tech industry, with a solid experience into the affiliation digital business, keep on reading, as you might be the perfect fit for this job.

You can be part of our affiliation team, a challenging but also very exciting business where your capabilities, efforts and  intuitions in the market will help our programs to grow.

You will be responsible for managing and optimizing our affiliate marketing programs, developing strong relationships with partners, and analyzing performance data to maximize ROI. This is a great opportunity for a results-oriented professional who thrives in a fast-paced environment and has a passion for the travel industry.

The job in brief:

Job Title -  Affiliation Analyst & Account Manager

Working model -  Hybrid

Team -  you will join the Partnership Affiliation team within the Marketing department.
Level - individual contributor P2 / P2+ (working in teams or individually on projects, with emphasis on technical/discipline knowledge rather than managing people), reporting to the Affiliation Manger.

Location -  Chiasso, CH

Contract -  Permanent - full-time (36 h/week)

Travel time required - no need

What your impact will be

• Affiliate Program Management: Oversee and optimize the performance of existing affiliates, ensuring they align with business objectives.
• Partner Acquisition & Relationship Management: Identify, recruit, and onboard new affiliate partners while nurturing strong relationships with existing ones.
• Performance Analysis: Track, analyze, and report on key metrics, providing actionable insights to improve affiliate performance.
• Optimization & Growth: Develop strategies to increase revenue, engagement, and conversion rates within the affiliate network.
• Negotiation & Contracting: Manage commercial negotiations with partners, ensuring competitive agreements that benefit both parties.
• Market Research: Stay up to date with industry trends, competitor activities, and emerging affiliate marketing strategies.
• Collaboration: Work closely with internal teams, including marketing, product, and finance, to ensure a seamless partnership experience.
• Compliance & Fraud Prevention: Monitor traffic sources and ensure all affiliate activities comply with company policies and guidelines.

Your expertise:

• Bachelor’s degree in Marketing, Business, Economics, or a related field.
• 2+ years of experience in affiliate marketing, account management, or performance marketing, preferably in the travel industry.
• Strong analytical skills with proficiency in data analysis tools (Google Analytics, Excel, or other BI tools such as Tableau, Power BI, Qlik).
• Excellent negotiation and relationship-building skills.
• Knowledge of affiliate marketing platforms (e.g., CJ Affiliate, Awin, Rakuten, or similar).
• Experience with online travel agencies (OTAs) or e-commerce is a plus.
• Ability to multitask and work in a fast-paced, results-driven environment.
• Strong communication skills, both written and verbal, in English (additional languages are a plus).
• Self-motivated, proactive, and detail-oriented mindset.

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) 

- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.

- Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks:
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Test step online or offline

- 2nd interview (Director)

- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.