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Product Manager (Cards)

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

  • We're building one of the world’s leading fintech companies and are off to a strong start:

  • One of the UK’s newest unicorns with a team of just over 400 people

  • Among the fastest-growing tech companies in the UK

  • Profitable since 2017

  • Backed by top investors including Balderton Capital and Goldman Sachs

  • Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

  • Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

  • Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

  • Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About Lendable


Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

 

> We're building one of the world’s leading fintech companies and are off to a strong start:

> One of the UK’s newest unicorns with a team of just over 400 people

> Among the fastest-growing tech companies in the UK

> Profitable since 2017

> Backed by top investors including Balderton Capital and Goldman Sachs

> Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)


So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

 

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.



Join us if you want to


> Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

> Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

> Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting



About the role


We’re looking for a smart and analytical person to be a Product Manager for our credit card products. We launched our credit card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a leader in the Product team, you will play a key role in helping us achieve our ambitious goals.


The Zable credit card is a Mobile App-first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably.


This role will cover all aspects of credit card product management, and you will be given the freedom to define new features and manage projects end to end, including:


> Shaping our mobile App experience to empower customers to manage their finances

> Building tools which maximise efficiency for our Customer Service and Fraud teams

> Finding new ways to support customers who may be experiencing financial difficulty

> Optimising how we acquire new customers for speed and efficiency

> Improving our underwriting capabilities to support best-in-class credit decisions

What you'll be doing

  • Supporting the product strategy, shipping features and bug fixes for our credit card

  • Analysing quantitative and qualitative data to inform both strategic investments and prioritisation of the product backlog

  • Testing, measuring and optimising the impact of new releases and experiments

  • Optimise engineering time for maximum impact

  • Ensuring our customers’ needs are always at the heart of what we’re building and collaborating with design to create seamless customer journeys.

  • Closely partnering with engineers to define what is the best way to implement a feature or answer a business query

  • Influence the long-term strategy for our credit card alongside the wider Cards team (Credit Risk, Data Science, Operations, Engineering)

Your experience

  • 2+ years of experience in a Strategy, Analytics or Product role

  • Nice to have: consumer lending experience

How you'll contribute to the Product Team's objectives

  • Problem-solving; consistently breaking down complex business problems into bite-sized chunks. Complex tasks don’t intimidate you and you can break down a complex problem into parts

  • Data-driven; you have experience with numerical analysis with some experience coding. We will teach you the tools (SQL, Python), but you need to feel comfortable with numbers and using data to drive real-world actions

  • Communication; you can communicate clearly and succinctly, orally and in writing; you enjoy a lively discussion. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don’t have a massive ego and you are happy to change your mind when presented with a good argument

  • Collaboration; you feel comfortable establishing close relationships with key stakeholders across the wider company allowing you to quickly assemble cross-functional teams for product delivery

  • Flexibility; the role will be broad and cover all aspects of credit card product management. Priorities can change quickly and you will spend time debugging smaller problems while also delivering major changes to our product

  • Working at speed; you make things happen. You are not afraid to roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure

  • Process management; a solid understanding of the software development life cycle and how to ensure our products are working as intended for our customers

  • Agility; not just Agile (Scrum or Kanban would be nice) but adaptability to thrive in an unstructured, fast-moving and constantly evolving high-growth environment

Interview process

  • CV screening

  • A quick introduction call with someone from the Talent Team

  • A take-home exercise to complete in your own time + take-home debrief (via video)

  • Final round interview with CPO, MD, Product Lead and Engineering Manager

Life at Lendable (check out our Glassdoor page)


> The opportunity to scale up one of the world’s most successful fintech companies.

> Best-in-class compensation, including equity.

> You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

> Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

> We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

> ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London


Check out our blog!

Life at Lendable (check out our Glassdoor page)

  • The opportunity to scale up one of the world’s most successful fintech companies.

  • Best-in-class compensation, including equity.

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

  • Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager (Cards), Lendable

If you're an innovative thinker with a passion for transforming consumer finance, Lendable is looking for you to join our team as a Product Manager for Cards. At Lendable, we're shaking up the finance world, creating user-friendly products that make borrowing simpler and more efficient. We launched our credit card in the UK in 2020 and are set to make waves in the US market in 2024. Your role will focus on scaling our customer base and shaping the Zable credit card experience, aimed at credit builders. You'll be responsible for defining new features, managing end-to-end projects, and collaborating closely with a talented team. Our approach is mobile-first; we believe in empowering users to manage their finances flexibly while enhancing their credit ratings. You’ll optimize our mobile app, support various teams, and improve our underwriting processes to create a seamless customer experience. With Lendable, your ideas will directly impact our mission to make financial services faster, cheaper, and friendlier. If you’re a data-driven problem solver with a knack for strategic thinking, we want to hear from you! We foster a vibrant work culture that values collaboration and innovation, making this role not just a job, but an opportunity to shape the future of finance with a company that’s backed by industry giants like Goldman Sachs. Join us in making consumer finance extraordinary and enjoy benefits like flexible working conditions, top-notch compensation, and a commitment to well-being.

Frequently Asked Questions (FAQs) for Product Manager (Cards) Role at Lendable
What are the responsibilities of a Product Manager (Cards) at Lendable?

As a Product Manager (Cards) at Lendable, you will oversee all aspects of credit card product management. This includes defining new features, managing projects from start to finish, optimizing the mobile app experience, analyzing data for product improvements, and collaborating with engineers to implement effective solutions. Your role is crucial in enhancing customer satisfaction and achieving ambitious growth objectives.

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What qualifications do I need to apply for the Product Manager (Cards) position at Lendable?

To be considered for the Product Manager (Cards) position at Lendable, you should have at least 2 years of experience in a Strategy, Analytics, or Product role. Familiarity with consumer lending is a plus but not mandatory. Strong analytical skills, experience with coding or data analysis tools, and excellent communication skills are essential for success in this role.

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How does Lendable support professional growth as a Product Manager (Cards)?

Lendable is dedicated to your professional development as a Product Manager (Cards). You'll work alongside exceptional teams, which allows for collaborative learning. Moreover, you'll have opportunities to tackle complex business problems and enhance your skills with resources like training in SQL and Python, as well as access to mentorship from experienced leaders.

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What is Lendable's mission regarding consumer finance?

Lendable's mission is centered on making consumer finance faster, cheaper, and friendlier. As a key player, the Product Manager (Cards) will contribute to this mission by innovating credit card products that empower customers, streamline processes, and enhance overall user satisfaction in a competitive market.

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What kind of work environment can I expect as a Product Manager (Cards) at Lendable?

You can expect a dynamic and supportive work environment at Lendable. Our culture promotes innovation and teamwork, allowing you to collaborate with talented peers across various departments. We also offer flexible working options and prioritize employee well-being, making it an engaging place to grow your career.

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Common Interview Questions for Product Manager (Cards)
Can you describe your experience with product management in the fintech space?

In your response, share specific examples of your previous product management roles within fintech. Emphasize your achievements and how they align with Lendable's mission to innovate consumer finance.

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How do you prioritize features in a product backlog?

Explain your strategic approach to prioritization, mentioning tools or frameworks you use. Highlight your focus on customer needs, data analysis, and collaboration with stakeholders to ensure alignment with business goals.

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What methods do you use to gather user feedback?

Discuss various techniques for gathering user feedback, such as surveys, user testing, and interviews. Emphasize your ability to analyze this feedback and apply insights to improve product features effectively.

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Tell us about a time you faced a significant challenge in product management and how you overcame it.

Share a specific challenge you encountered, the actions you took to address it, and the positive outcome that resulted. Make sure to showcase your problem-solving skills and resilience.

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How do you ensure that customer needs influence product development?

Share your strategies for keeping the customer at the center of product development, including regular user research, ongoing feedback loops, and incorporating customer insights into prioritization and decision-making processes.

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What experience do you have in data analysis for informing product decisions?

Discuss your background in data analysis, including tools you're familiar with, specific projects where data drove decision-making, and how you used insights to enhance product offerings.

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How would you manage collaboration between engineering, design, and product teams?

Explain your approach to fostering collaboration among cross-functional teams. Highlight your communication style, tools used to facilitate teamwork, and how you ensure alignment on objectives and timelines.

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What is your approach to staying updated with market trends in fintech?

Share the methods you employ to keep informed about industry trends, such as subscribing to relevant publications, attending webinars, or engaging with professionals in the field to ensure that you're aware of emerging technologies and consumer expectations.

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How do you measure the success of a new product feature?

Discuss the metrics and KPIs you use to evaluate the success of new features. Explain how you would analyze data post-launch to assess performance and gather user feedback for continuous improvement.

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Can you give an example of how you've aligned product strategy with company goals?

Share a narrative about a time when you successfully aligned your product strategy with organizational goals. Highlight how this alignment helped in driving the product’s success and benefitted the overall business.

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Founded in 2014, Lendable offers loans to consumers by matching them with investors. It aims to make loan applications easier and quicker by using technology to automate credit decisions and give borrowers instant, personalized interest rates. Len...

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DATE POSTED
January 27, 2025

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