People Services Coordinator (Internal Applicants Only)

People Services Coordinator (Internal Applicants Only)
Elland, West Yorkshire (Hybrid working, 1/2 days in the office per week)

About Us:
Our People Services Hub is the ‘engine room’ of HR, responsible for owning core people processes and serving as the first point of contact for day-to-day colleague queries. Our purpose is to deliver an exceptional and efficient service to colleagues throughout the entire employee lifecycle.

Having formed the HUB just 12 months ago, we have rapidly developed into a tight-knit team with high standards and even higher aspirations.

In this HR generalist role, we’re an ideal environment to nurture new talent. Recently, we’ve supported one of our colleagues to specialise in a specific area within HR, and as they transition into their new role, we have an exciting opportunity for you to step into the team and fill this gap.

So, what’s the role?
You will provide a seamless end-to-end employee experience, supporting colleagues through every stage of their employment. You’ll be the first point of contact for initial queries, offering advice on employee relations, benefits, policies, and more. You will also ensure that HR system records are accurately maintained and manage key processes such as onboarding and offboarding. Your role will require you to ensure compliance with employment regulations while working closely with other teams like Talent, L&D, Case & Advice, Reward, HR Information Systems, Payroll and Internal Comms, to drive smooth operations and identify opportunities for process improvements.

Above all, you’ll become a trusted colleague, ensuring HR is always easy to do business with.

We’re a small but mighty team, taking great pride in what we do. We’ve already made significant progress and are excited about the opportunities ahead to continue improving.

What you’ll bring:

• Excellent customer service skills, with the ability to manage sensitive information confidentially
• Meticulous eye for detail, ensuring all your work is of the highest quality, free from errors and polished to perfection
• A proactive, solution-focused mindset with a passion for improvement and the creativity to innovate and think outside the box
• Excellent written and verbal communication skills, with the ability to articulate information clearly and concisely to diverse audiences
• You should also have good time management and organisational skills, with the ability to handle a varied workload efficiently
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) is essential
• A collaborative team player who excels at sharing tasks and working harmoniously with others
• A passion for data and a keen focus on ensuring accuracy in all aspects of work
• The ability to prioritise effectively, and consistently meet deadlines

Bonus points if you have:

• Experience with HR systems and/or expertise in employee experience
• A background in driving continuous improvement initiatives

More about Marshalls:
Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. Every step we take and every product we make is geared towards making the world around us a better place to live.

Our business is structured into three distinct divisions: Marshalls Landscape Products, Marshalls Building Products, and Marley Roofing Products. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls visit our website: www.marshalls.co.uk

Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique, and we want you to bring every part of who you are to work every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make and where you can grow and develop by being entirely yourself!

Closing date: 19th February 2025

This role is open to internal candidates only.